Pros
The people are phenomenal here. There's no discernable office drama. Engineering is fairly flat, and you still have broad latitude to engage your brain and make critical technical decisions, even as an intermediate engineer. There is very good engineering culture here, and while there are problems in every code base, we really deal with technical debt and strive to build sustainable systems. I attribute this to having technical founders.
PagerDuty is a fairly well-known product in devops circles, and it is widely considered very reliable and it does exactly what it says on the tin, so one of the best things about PD is that you get to work on something that people actually like.
Culturally, it's a great place to be. The Vibe team does an excellent job of taking care of meals (lunch catered daily, breakfast on Wednesdays), activities, etc. There's a lot of alcohol around if you drink (though this has been snubbed during business hours now). Snacks are abundant. Also nerf guns. The web team decorated their team room with a bunch of nautical stuff. Every engineer has a height-adjustable desk and an ACD.
Vacation time-off is actually prescribed, vs many startups where it's "unlimited." I actually prefer this, since I'm always unsure as to whether or not I've crossed some unstated threshold. Sick leave is unlimited, like most places. It is common for people to work from home whenever they're feeling under the weather, or if they just feel like skipping the commute that day.
Work/life balance is very good. It seems like most people tend to roll in around 10am and roll out around 5-6pm. Even though we go on call, most teams seem to be mindful of alert fatigue and we address recurring issues.
Compensation is on par with the market. Not outstanding, but it seems to be about the same as other offers I've received.
Cons
The commute is in SF, so that's kind of bad at times. Teams are either in a shared team room or out in the open, which some people prefer, but sometimes I'd like to have a small office to myself to focus.
