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      PagerDuty

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      PagerDuty reviews

      3.7

      65% would recommend to a friend

      (489 total reviews)
      avatar

      Jennifer Tejada

      65% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      PagerDuty has an employee rating of 3.7 out of 5 stars, based on 489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PagerDuty employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      489 reviews
      4.0
      Oct 21, 2019

      a company that actually cares

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I came from a super toxic culture so this is definitely a breath of fresh air. Our CEO cares to make a change about it.

      Cons

      Growing pretty fast, still requires a lot of scalable processes

      5.0
      Oct 21, 2019

      Highly Recommend working at PagerDuty!

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      -your voice is heard -great work life balance with the flexibility to experiment and try something new -Work with a diverse team and collaborate with others extensively -Great pay and benefits (includes daily lunches and snacks) -Opportunity to grow into new roles

      Cons

      -no real cons if you like being in the tech industry working with an amazing product!

      avatar
      PagerDuty Response
      6y
      We appreciate you taking the time to share your feedback! It's incredibly important to us that every Dutonian voice is heard. It's our team's amazing ideas and hard work that have gotten us to where we are, and will be what takes PagerDuty to another level. Thank you for being a part of our team!
      5.0
      Oct 18, 2019

      Like a breath of fresh air!

      Facilities manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I came to PagerDuty from another company that was basically toxic and the complete opposite in every way, so believe me when I say that I truly appreciate the (genuine) transparency, ethics and values being demonstrated by the leadership at PagerDuty. This is a very humanistic organization that places tremendous value on diversity, inclusion, and wellness. There are great benefits such as free daily catered lunches, and health insurance coverage that starts on your first day. Our offices are thoughtfully designed, great places to work. Employees are encouraged to speak up and be heard, and provide ideas for improvement. It is an exciting time for the company, having just gone public and we are growing by leaps and bounds.

      Cons

      Being a growth company means that there are some processes that have not quite caught up, and there are some individuals who are stuck in a small company mindset. This is only natural and surely will get better.

      avatar
      PagerDuty Response
      6y
      Thank you very much for taking the time to write this review! We are very proud of the diverse and inclusive workplace culture we have created here at PagerDuty, and love that it is something you value as well. It's important to our Leadership team that we retain this culture, along with remaining as transparent as possible, with events like our CEO Jennifer Tejada's "Ask Me Anything" sessions. As we scale, documenting and updating our processes will be essential for our continued success. It is certainly an area we will continue to focus on so that we can help inspire our team to grow without limits!
      Viewing 478 - 480 of 489 Reviews
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      ReviewsPagerDuty reviews

      Glassdoor has 536 PagerDuty reviews submitted anonymously by PagerDuty employees. Read employee reviews and ratings on Glassdoor to decide if PagerDuty is right for you.