Does PagerDuty pay their employees well?

According to anonymously submitted Glassdoor reviews, PagerDuty employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at PagerDuty. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at PagerDuty?

63% of PagerDuty employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PagerDuty 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at PagerDuty?

Software Engineer (33) , Account Executive (27) , Sales (17) , Senior Software Engineer (13) , Enterprise Account Executive (10) , Marketing (9) , Engineering Manager (7) , Director (6) , Manager (6) , Customer Success (5) , Customer Success Manager (5) , Product Manager (5) , Sales Representative (5) , Software Developer (5) , Enterprise Account Manager (4)

What are the pros of working at PagerDuty according to real employee reviews?

"Hires great people" ((in 56 reviews)); "On top of all that there's great benefits, a fully stocked kitchen, catered lunch everyday, and lots of social activities inside and outside the office." ((in 34 reviews)); "Good work/life balance" ((in 27 reviews)); "Good pay too." ((in 25 reviews)); "Everyone is driven to succeed" ((in 21 reviews))

What are the cons of working at PagerDuty according to real employee reviews?

"Leadership is incompetent and micro manages." ((in 19 reviews)); "Annual layoffs" ((in 13 reviews)); "more accurately, it's poor management." ((in 12 reviews)); "They don’t invest in their people and morale is low." ((in 7 reviews))

What are employees saying about PagerDuty layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PagerDuty layoffs and their outlook for job security at PagerDuty in 2026.

What are the top reviewed PagerDuty locations?

San Francisco , Atlanta , New York , Chicago , Austin , Dallas , San Diego , Denver , Portland , Boston , Lake Orion , Minneapolis , Nashville , Columbus , Santa Monica , San Jose , Mission , Olathe , Remote , San Francisco

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PagerDuty

PagerDuty reviews

3.6

63% would recommend to a friend

(489 total reviews)

Jennifer Tejada

62% approve of CEO

40% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.8

Compensation and benefits

3.5

Career opportunities

3.0

Senior management

PagerDuty has an employee rating of 3.6 out of 5 stars, based on 489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PagerDuty employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

489 reviews

3.0

Mar 11, 2024

Great people but lack of product vision

Senior product marketing manager

Recommend

CEO approval

Business Outlook

Pros

You have friendly coworkers, a good work-life balance, a remote option, and generous vacation benefits.

Cons

There is a lack of product vision, execution and executive team changes often.

PagerDuty Response

Your insights are valuable, and we appreciate you taking the time to share them with us. We're glad to hear that you enjoyed working with our friendly team and that our benefits have enhanced your work experience. Stability and a clear direction are crucial for success. Every year at our Company Kick off, our Product Leadership provides direction on the product roadmap and strategy- it’s a great session! We encourage our employees to re-watch if they missed it! We wish you all the best in your future endeavors.

3.0

Mar 4, 2024

Great products; business & company is evolving

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great products & people. Good culture, particularly in the newer locations like Lisbon.

Cons

Challenging internal environment. Company is trying to evolve and with many executive changes, the strategy, priorities and execution within a department or team shifts with each new leader. Hard for the core teams to stay aligned across departments.

5.0

Apr 12, 2023

Highly regarded culture & driven people across the org

Account executive

Recommend

CEO approval

Business Outlook

Pros

Incident mgmt. sector leader, customers actually want to talk to you Competitive pay and benefits, with HibernationDuty being the best IMO Inclusive culture

Cons

Growing pains and layoffs in 2023, much like every other SaaS company

Viewing 103 - 105 of 489 Reviews

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Jobs at PagerDuty

Senior Principal Customer Success Manager

Senior Product Manager

Senior Principal Customer Success Manager

Senior Product Manager