PagerDuty reviews

3.6

63% would recommend to a friend

(488 total reviews)
avatar

Jennifer Tejada

62% approve of CEO

40% positive business outlook

PagerDuty has an employee rating of 3.6 out of 5 stars, based on 488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PagerDuty employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

488 reviews
4.0
Feb 23, 2021

Inspiring Leadership, Challenging IT Product

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The leadership was amazing to learn how a start up matures into a publicly traded company. Jennifer Tejada is a badass and has an aura of leadership similar to an inspiring politician. She commands a room, yet is kind and smiles at everyone around the office. - The culture of hiring diverse individuals who are empathetic and hard working. Everyone seems to go above and beyond for customers. - The tenured Enterprise Account Managers were so kind to us BDR's. They would love it when all of us were ripping cold calls for hours and learning through experience. - Everyone was so kind to each other. Never heard anyone say mean things about anyone. - It's common for people to switch positions in other departments to try other skills.

Cons

- Not too many cons but If I had to pick one or two it would be the challenge of onboarding and learning how to understand the product. - (Coming from a creative major and background) learning how to speak to IT Directors and their pain points, as well as how the product helps takes months to learn and years to master. - The road from SDR to AE is a lot longer than a start up, which can be frustrating for some.

5.0
Jan 25, 2020
Recommend
CEO approval
Business Outlook

Pros

A wonderful culture where you get supported and are expected to do the same. They seem to be very willing to try and fail, and if it's a failure they try to learn from the experience. They're also incredibly diverse and very modern in their thinking. I love the fact that they follow they've given 1% of their equity, 1% of their employees time and 1% of their product to charitable causes. They also really do put the customer first which is what most organizations say but PD really does. I also really do appreciate the fact that they're willing to have remote employees and allow folks who are working at an office turn to remote working as well.

Cons

Their tendency to run fast can create some interesting snarls to unkink but they ack and own and really do try to learn from their mistakes.

Viewing 106 - 108 of 488 Reviews

Glassdoor has 535 PagerDuty reviews submitted anonymously by PagerDuty employees. Read employee reviews and ratings on Glassdoor to decide if PagerDuty is right for you.