Is Panda Express a good company to work for?

Panda Express has an overall rating of 3.6 out of 5, based on over 5,398 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at Panda Express to a friend and 54% have a positive outlook for the business. The best reviews about Panda Express have been left by employees working as Kitchen Crew , Part Time Cashier and Restaurant Service and Kitchen Team .

Does Panda Express pay their employees well?

According to anonymously submitted Glassdoor reviews, Panda Express employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Panda Express. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Panda Express?

60% of Panda Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Panda Express 3.0 out of 5 for work life balance, 3.6 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Panda Express?

Cook (358) , Counter Help (337) , General Manager (324) , Cashier (248) , Shift Leader (218) , Assistant Manager (188) , Kitchen Help (136) , Front of House (106) , Line Cook (87) , Lead Counter (73) , Panda Express - Counter Help (69) , Crew Member (64) , Server (63) , Associate (58) , Shift Lead (58)

What are the pros of working at Panda Express according to real employee reviews?

"Good pay if you only work 50 hours a week (if you are lucky enough)" ((in 813 reviews)); "You get free food (A least at my establishment) and the work is so easy." ((in 449 reviews)); "Good benefits which is always good" ((in 258 reviews)); "High standards Your meals are free during your shifts 20% off discount to eat there otherwise" ((in 247 reviews)); "Great atmosphere and coworkers." ((in 148 reviews))

What are the cons of working at Panda Express according to real employee reviews?

"Bad Management and very strict" ((in 408 reviews)); "Tiny raises Bad managers A lot of cleaning" ((in 258 reviews)); "Long hours and have to be on my feet the whole time while working in heavy traffic Panda Express." ((in 202 reviews)); "No work/life balance; too demanding and ACO's are low quality." ((in 165 reviews)); "Bad upper management." ((in 109 reviews))

What are the top reviewed Panda Express locations?

Los Angeles , Houston , Las Vegas , Phoenix , Chicago , San Diego , New York , Dallas , San Antonio , Atlanta , Rosemead , San Jose , Orlando , Portland , Fresno , Austin , Saint Louis , El Paso , Sacramento , Richmond , Tampa , Denver , Seattle , Tucson , San Francisco , Vancouver , Jacksonville , Indianapolis , College Station , Fort Worth

Panda Express reviews

3.6

60% would recommend to a friend

(5,255 total reviews)

Andrew and Peggy Cherng

81% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Panda Express has an employee rating of 3.6 out of 5 stars, based on 5,255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panda Express employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

5K reviews

4.0

Feb 7, 2022

VERY dependent on location and manager

Cook

Recommend

CEO approval

Business Outlook

Pros

This section will be for when you have a good manager -Very organized kitchen with quick and efficient prep flow -Well staffed with reasonable worklist -Comped meal every shift, 2 if you work a double

Cons

This section will be for a bad manager -Either understaffed, or worklist will be too long to get done in a reasonable amount of time without cutting corners -Very stringent standards for cleanliness at the expense of time to get food out -Locations with drive-thrus are worse to work at by far

Panda Express Response

4y

We appreciate your feedback. People are the heart of the Panda family, and we are learning from your feedback. We understand an inspirational leader can impact the work experience and want to elevate. We will be sharing this with our Ops management & HR team and look forward to improving the experience for all our associates and find a win-win between guest and our Panda Team.

5.0

Feb 1, 2022

Job Review

Part time cashier

Recommend

CEO approval

Business Outlook

Pros

Respectful co-workers who care about the customers and workers

Cons

Time management, no breaks and working very late shifts

Panda Express Response

4y

Thank you for your feedback. We hear your concerns and want you to know that our people and teamwork are the core of Panda. We recognize the importance of having breaks and proper staffing and will be sharing your feedback with our HR and Operations Leadership Teams.

5.0

Jan 28, 2022

Horrible

Shift lead

Recommend

CEO approval

Business Outlook

Pros

None at all it's horrible

Cons

It is just an awful job

Panda Express Response

4y

We apologize on behalf of your experience and take your feedback to heart. Will be forwarding it to our Ops Management Team.

Viewing 352 - 354 of 5,255 Reviews

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Panda Express

Panda Express reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

VERY dependent on location and manager

Job Review

Horrible

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