Is Panda Express a good company to work for?

Panda Express has an overall rating of 3.6 out of 5, based on over 5,398 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at Panda Express to a friend and 54% have a positive outlook for the business. The best reviews about Panda Express have been left by employees working as Kitchen Crew , Part Time Cashier and Restaurant Service and Kitchen Team .

Does Panda Express pay their employees well?

According to anonymously submitted Glassdoor reviews, Panda Express employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Panda Express. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Panda Express?

60% of Panda Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Panda Express 3.0 out of 5 for work life balance, 3.6 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Panda Express?

Cook (358) , Counter Help (337) , General Manager (324) , Cashier (248) , Shift Leader (218) , Assistant Manager (188) , Kitchen Help (136) , Front of House (106) , Line Cook (87) , Lead Counter (73) , Panda Express - Counter Help (69) , Crew Member (64) , Server (63) , Associate (58) , Shift Lead (58)

What are the pros of working at Panda Express according to real employee reviews?

"Good pay if you only work 50 hours a week (if you are lucky enough)" ((in 813 reviews)); "You get free food (A least at my establishment) and the work is so easy." ((in 449 reviews)); "Good benefits which is always good" ((in 258 reviews)); "High standards Your meals are free during your shifts 20% off discount to eat there otherwise" ((in 247 reviews)); "Great atmosphere and coworkers." ((in 148 reviews))

What are the cons of working at Panda Express according to real employee reviews?

"Bad Management and very strict" ((in 408 reviews)); "Tiny raises Bad managers A lot of cleaning" ((in 258 reviews)); "Long hours and have to be on my feet the whole time while working in heavy traffic Panda Express." ((in 202 reviews)); "No work/life balance; too demanding and ACO's are low quality." ((in 165 reviews)); "Bad upper management." ((in 109 reviews))

What are the top reviewed Panda Express locations?

Los Angeles , Houston , Las Vegas , Phoenix , Chicago , San Diego , New York , Dallas , San Antonio , Atlanta , Rosemead , San Jose , Orlando , Portland , Fresno , Austin , Saint Louis , El Paso , Sacramento , Richmond , Tampa , Denver , Seattle , Tucson , San Francisco , Vancouver , Jacksonville , Indianapolis , College Station , Fort Worth

Panda Express reviews

3.6

60% would recommend to a friend

(5,255 total reviews)

Andrew and Peggy Cherng

81% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Panda Express has an employee rating of 3.6 out of 5 stars, based on 5,255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panda Express employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

5K reviews

3.0

Jan 15, 2022

Ok

Sales associate

Recommend

CEO approval

Business Outlook

Pros

It was alright, just a front of house job. Okay pay, get to eat the left over food which rocks because you'd never be able to afford it on a Panda salary. Management (Andy) is great, does not mess around with abusive customers.

Cons

Customers are absolutely some of the worst people you will have the misfortune of encountering. I have been yelled at, threatened, flipped off, followed, you name it. People are really serious about their orange chicken. It's 100% your fault the line is wrapped around the building and more. If you had common sense you would come inside where there are two people in line instead of twenty.

Panda Express Response

4y

As an organization, we strive to put people first and this includes ensuring that our associates are well taken care of. We understand that a store environment matters and will be partnering with Operations to improve training around guest interaction.

3.0

Dec 15, 2021

Great pay

Shift lead

Recommend

CEO approval

Business Outlook

Pros

- Good Pay - Great coworkers - More than enough hours if they are in need

Cons

- Some Management does not support team and does nothing - short staffed - overworked

Panda Express Response

4y

Thank you for providing us with feedback. At Panda, we treat all our associates like family and believe in helping them grow on both a personal and professional level. To further improve our management training initiatives, we will be forwarding your response to our HR Team.

2.0

Dec 14, 2021

Not so great management

Shift leader

Recommend

CEO approval

Business Outlook

Pros

Free meals during your shift and easy to learn job duties.

Cons

Management is hard to reach when needed and sometimes you will be left alone at the store taking care of everything.

Panda Express Response

4y

The heart of our organization is our associates. We strive to ensure they are properly trained by our management and welcome each of them with open arms aboard Team Panda. To improve our training initiative, we will be forwarding your feedback to our Ops Management Team.

Viewing 355 - 357 of 5,255 Reviews

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Panda Express

Panda Express reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Ok

Great pay

Not so great management

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Jobs at Panda Express