Is Panda Express a good company to work for?

Panda Express has an overall rating of 3.6 out of 5, based on over 5,397 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at Panda Express to a friend and 54% have a positive outlook for the business. The best reviews about Panda Express have been left by employees working as Kitchen Crew , Part Time Cashier and Restaurant Service and Kitchen Team .

Does Panda Express pay their employees well?

According to anonymously submitted Glassdoor reviews, Panda Express employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Panda Express. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Panda Express?

60% of Panda Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Panda Express 3.0 out of 5 for work life balance, 3.6 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Panda Express?

Cook (358) , Counter Help (337) , General Manager (324) , Cashier (248) , Shift Leader (218) , Assistant Manager (188) , Kitchen Help (136) , Front of House (106) , Line Cook (87) , Lead Counter (73) , Panda Express - Counter Help (69) , Crew Member (64) , Server (63) , Associate (58) , Shift Lead (58)

What are the pros of working at Panda Express according to real employee reviews?

"I was able to become a chef and the pay is good for 12.00 an hour" ((in 808 reviews)); "You get free food (A least at my establishment) and the work is so easy." ((in 442 reviews)); "Good benefits which is always good" ((in 258 reviews)); "High standards Your meals are free during your shifts 20% off discount to eat there otherwise" ((in 239 reviews)); "Great atmosphere and coworkers." ((in 151 reviews))

What are the cons of working at Panda Express according to real employee reviews?

"Bad Management and very strict" ((in 401 reviews)); "Tiny raises Bad managers A lot of cleaning" ((in 256 reviews)); "Long hours and have to be on my feet the whole time while working in heavy traffic Panda Express." ((in 198 reviews)); "No work/life balance; too demanding and ACO's are low quality." ((in 172 reviews)); "Overall a horrible experience and the upper management couldn't care about you anyways." ((in 109 reviews))

What are the top reviewed Panda Express locations?

Los Angeles , Houston , Las Vegas , Phoenix , Chicago , San Diego , New York , Dallas , San Antonio , Atlanta , Rosemead , San Jose , Orlando , Portland , Fresno , Austin , Saint Louis , El Paso , Sacramento , Richmond , Tampa , Denver , Seattle , Tucson , San Francisco , Vancouver , Jacksonville , Indianapolis , College Station , Fort Worth

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Panda Express

Now known as Panda Restaurant Group

Panda Express reviews

3.6

60% would recommend to a friend

(1,870 total reviews)

Andrew and Peggy Cherng

81% approve of CEO

54% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Compensation and benefits

3.7

Career opportunities

3.6

Culture & values

3.1

Senior management

3.0

Work/Life balance

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

Reviews about "Compensation"

Return to all reviews

3.0

Jan 15, 2022

Ok

Sales associate

Recommend

CEO approval

Business Outlook

Pros

It was alright, just a front of house job. Okay pay, get to eat the left over food which rocks because you'd never be able to afford it on a Panda salary. Management (Andy) is great, does not mess around with abusive customers.

Cons

Customers are absolutely some of the worst people you will have the misfortune of encountering. I have been yelled at, threatened, flipped off, followed, you name it. People are really serious about their orange chicken. It's 100% your fault the line is wrapped around the building and more. If you had common sense you would come inside where there are two people in line instead of twenty.

Panda Express Response

As an organization, we strive to put people first and this includes ensuring that our associates are well taken care of. We understand that a store environment matters and will be partnering with Operations to improve training around guest interaction.

4.0

Jan 14, 2022

a lot better than your traditional fast food place

Crew member/grill cook

Recommend

CEO approval

Business Outlook

Pros

corporates knows how to delegate and solve problems faster, maintenance does not have to do everything, commission

Cons

more busy than many other places

5.0

Jan 11, 2022

Friendly

Front of the house

Recommend

CEO approval

Business Outlook

Pros

Good pay friend people fun fast passed

Cons

Long shifts and sometimes understaffed

Panda Express Response

Thank you for sharing your experience. We recognize the importance of acknowledging our Panda family and proper staffing. We value your feedback and will be sharing it with our Ops Management team to improve on our staffing and training initiatives.

Viewing 658 - 660 of 1,870 Reviews

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