Panera Bread reviews

3.4

50% would recommend to a friend

(18,807 total reviews)
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Paul Carbone

42% approve of CEO

34% positive business outlook

Panera Bread has an employee rating of 3.4 out of 5 stars, based on 18,807 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panera Bread employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

19K reviews
1.0
Aug 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Pay is better than burger or pizza restaurants

Cons

Manipulation, want to control your life. Complete jerks. Lies lies lies Terribly work environment Macavillians look it up:

3.0
Jul 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Worked as an hourly employee, shift supervisor, and salaried manager (series of promotions over the course of 1.5 years). I worked for Covelli Enterprises, the largest franchise of Panera, so some of this may or may not apply to other franchises and corporate: - Lots of hours availible due to high turnover rate (good for hourly) - Very easy job functions (c'mon its sandwiches and salads people) - Management paperwork is extensive but all common sense - If you have a good team it is a lot of fun I recommend being a Manager for the following people: - People who don't mind working 50-60 hours a week for a fairly small salary - People trying to get management experience to move forward with their career elsewhere - People trying to get a first time management job, again, for experience I recommend being a Hourly Associate for the following people: - High school kids - College kids - Someone with no experience who wants to work their way up to management (see above for management reasons)

Cons

- Too many hours for management (salaried managers required to work 50 hours/week, usually its closer to 60 though) - Incompetent managers (as an associate and as a manager I worked with some of the worst managers, people who were fired from full service restaurants, etc, and power-tripping 19 year old managers) - Food is not real (no actual cooking, everything is frozen and portioned out, even the dough and pastry blanks are frozen and pre-made) - High turnover (good for hours if your hourly, but pretty depressing when in 4 months you are working with entirely new people, also managers come and go like crazy, they promote just about anyone and apparently hire just about anyone too) - Pay (pretty terrible, Covelli Enterprises starts hourly at minimum wage, shift supervisors get no more than $9-10/hour, and assistant managers get $30-36k/year for very long work weeks) - Covelli is about as stingy as it gets, labor, product, pay, everything - I realize that's why they are so profitable, but invest some profit into taking care of your people and I bet there wont have as astounding of turnaround as exists

1.0
Jul 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Decent first job, for those who need SOME experience.

Cons

Management is an absolute joke; Often show little to no respect for coworkers, play favorites and play the blame game when something goes wrong on their part. More often than not, they are not knowledgeable enough to know how to make certain food items. Unexpected changes without proper warning, such as new food items or line setups. Teamwork is not a value among associates as everyone seems to be on their own agenda, inconsiderate and sometimes rude to others. Incompetent staffing, sometimes with too many or too few associates in their zones. Compensation is not worth the workload, especially for line workers.

Viewing 352 - 354 of 18,807 Reviews

Glassdoor has 19,104 Panera Bread reviews submitted anonymously by Panera Bread employees. Read employee reviews and ratings on Glassdoor to decide if Panera Bread is right for you.