Great employees, management could be better
Pros
Extremely flexible with schedule, fellow employees are great to work with, fairly simple and straight forward work load. There is a lot of information to take in when training to work but once you learn everything the job is fine to do. The Troy location that I work at is a very high volume store so my experience varies greatly from those at the surrounding stores who are not as busy, but the other associates that I work with do their job well and make sure we all succeed especially in high stress moments.
Cons
Management is extremely out of touch with what it takes to run a high volume store and ensure happy employees as well satisfied customers. The pay is not that great either; I've been working there for 5 years and I'm only at $8.60. I started at $7.50. Right now I'm making $10 and hour but it's a conditional wage in which I have to follow strict rules. I think I should be making about that much without the wage being conditional given my time with the company, my work ethic, track record and things I and my fellow associates have to endure (high turnover rate, incredibly understaffed shifts, 7 and 8 hour shifts with no break, 10-12 hour shifts with only one 30 minute break) and my position (associate trainer).