ALL PANERA LOCATIONS - Horrible management, nice customers who were loyal to old brand.
Pros
I noticed ALL Paneras had customers who depended on the brand and who stayed loyal to old mantra of fresh food were friendly and patient but didn’t know natural ingredients were being pulled from menu and customers died by poor labeling like caffeinated drinks.
Cons
Also noticed at ALL Paneras, the Management never communicated well on schedule changes affecting your income and horrible pay rate and gruesome work added to your plate plus maintaining unkind work culture between employees in order to prop themselves up the ladder or maintain their management level as to blame others rather than take responsibility to make changes. Self-preservation was the key as the company wanted high profit margins and to become a public company as to benefit execs in stock options and stock market for themselves; regularly looking to merge or be sold to other food management firms. Its in the news or online even though they don’t tell staff.