Pros
Fun, fast paced, friendly work environment. Tips are pretty good if you're able to take deliveries also. Opportunities for advancement are present if you're interested, depending on if you work for a franchise or a corporate store.
Cons
The entire staff, including store/general managers are underpaid. Drivers and inside help are paid minimum wage, asst. managers are not compensated well at all. As an AM, I started at only 1.10 above minimum wage, and waited 7 months before finally getting a raise, and then it was only .50. The workload was very high for being paid so little, which caused almost everyone in the store to care less and less every day about the quality of work. There were no benefits to speak of, unless you count a 50% off discount a benefit. Changes were made to delivery area, driver compensation, wages, inventory procedures, store hours, labor goals, and countless other things multiple times while I worked there, and I was almost never notified until after the changes were made. (Note I worked for a franchise in the Portland, OR area, and not a corporate store, although I've heard similar complaints about corporate stores as well.)
