PaperCut has all the right ingredients... We are just still figuring out the best way to balance worker autonomy/ creativity with clarity in decision-making. It's never easy to find the sweet spot, but I think we are getting close.
5 years in, I have had a few reality checks, and more than a few disappointments, but who hasn't? Overall PaperCut is still the company I see myself at 5 years from now.