Parallon reviews

3.2

52% would recommend to a friend

(1,678 total reviews)

Eric Ward

52% approve of CEO

52% positive business outlook

Parallon has an employee rating of 3.2 out of 5 stars, based on 1,678 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Parallon employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Dec 14, 2017

A typical sweat shop

Recommend
CEO approval
Business Outlook

Pros

No much to say here. Employees bringing food for celebrations/holidays and a month of free pizza on Fridays does not count.

Cons

(1) When there is a holiday, birthday, or other celebration, employees get together to organize a potluck. Forget about getting any perks or assistance from the company. (2) The month of free pizza on Fridays is the result of survey outcomes. If the department answers the survey and make senior management look good, then they get their bonus and everyone else gets pizza. (3) Another part of management bonus is cost. To control cost, they will cut benefits and pay. As a result, benefits are below average and pay is at least 20% below market. In addition, they keep the hourly employees under 40 hours/week and have salary employees work overtime for free. There is way too much work, but they do not hire enough people in order to keep costs down. (4) They have computer software to keep track of you to make sure you are constantly working, so don’t go to the bathroom. There is no work-life balance. (5) After the annual review, you might get a 2% raise, but this is not sufficient to cover for the reduction in benefits. Insurance premiums, copays, etc increases faster than 2%.

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Parallon Response
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1.0
May 10, 2017

Registrar

Recommend
CEO approval
Business Outlook

Pros

The Benefits they have are good

Cons

Very POOR management. The director and managers have little social gatherings in their office with people in other departments. They go in there and you can hear them laughing so loudly you can hear it in the waiting room. Inappropriate relationships with men from other departments. You can hardly ever find them when you need help. If you ask the director the answer will always be the same "I don't know". They have no idea what we go through but will surely write you up for not making enough money or registering enough patients, as if that's the only thing the job consists of. That's all this corrupt company cares about. Money. Bonuses for higher ups. Cut hours because of low census, then write people up for not registering enough patients. The director and manager are never to be found. They take hour long lunches with their men from other departments, go on walks, feed the turtles in the pond, smoke cigarettes etc. There isn't much room for advancement and pay is terrible. 2% raises are a joke. If you work the ER you will be ignored. Some employees are treated differently because they suck up. If you go up against management and stand up for yourself you will be fired. Manager Is vindictive.

1.0
Oct 3, 2015

Rat race

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. There is free Folgers coffee that has been sitting on the hot plate forever, with some scorch marks from parched spills, to make sure you are hyper-alert so you can do more work, even after working all night yesterday. The burn out aroma is in the atmosphere. 2. I guess you just might get paid to post Pros here. 3. Your get to meet new people. The burn and churn business model has created such a high turnover that you get a lot of practice making introductions. 4. There is a so called Hope Fund to help employees who have an emergency. It is fully funded by employee donations. The pay is so pitiful that any unexpected event will throw people’s finances out of balance and in need of assistance.

Cons

Senior management incentives are mostly based on cost per registration, cash collections, hours per registration, employee engagement. The cost per registration means how much it costs to provide service to the patient, outside of the medical services. Cash collection is how much copay is received from the patients and insurance payments. Hour per registration is how many employees or hours are used to provide service to the patient, outside of the medical services. Employee engagement is measured in an annual survey. Looking at all these factors, it is obvious why the pay is way below other companies. Similarly, they squeeze as much work as they can out of every person (over time for exempt and part time for hourly workers), while at the same time cutting benefits. They pull arbitrary and unrealistic deadlines out of thin air to put pressure on you. In addition, some leaders “outsource” their tasks to other departments in order to reduce their own cost and get their bonus at the expense of others. They make sure to leave out a few details so the other departments can be blamed because they are still figuring out how to complete these unfamiliar tasks. Here are the finest finger pointers and back stabbers. They will even complain about the way you dress! The outdated computer systems are also a reflection of this cheap mentality. If it breaks when you need it, you’ll be working even more unpaid overtime. In order to keep employees engaged, there is a lot of pep talk, appreciation cards, casual dress days, spirit bucks that can only be redeemed for cheap company merchandise, meetings for employee to vent, birthday balloons, etc. but no cash (keep the cost down). There is also a lot of talk about values and care but this does not apply to employees as management don’t put their money where their mouth is. The talk about serving patients well also does not apply to employees because it is just another way of saying to work more in order to complete all the patient accounts and do it correctly after working all night yesterday (drink some more coffee and receive ZERO work-life balance). Just search your heart for kindness and do it for all those sick people (and don’t ask for money). They are just looking out for themselves and their bonus and don’t care who burns out or who they run over. Smart people do not last very long. They figure out this “death march” scam, get the experience on their resume, and quickly find something better. If there is no effort to retain these critical people, imagine what it would be like for the rest of the cogs.

Viewing 34 - 36 of 1,678 Reviews

Glassdoor has 1,743 Parallon reviews submitted anonymously by Parallon employees. Read employee reviews and ratings on Glassdoor to decide if Parallon is right for you.