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ParentSquare

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ParentSquare reviews

4.2

79% would recommend to a friend

(36 total reviews)

Sohit Wadhwa

79% approve of CEO

78% positive business outlook

Ratings by category

4.3

Culture & values

4.2

Work/Life balance

4.1

Diversity & inclusion

3.9

Career opportunities

3.8

Senior management

3.8

Compensation and benefits

ParentSquare has an employee rating of 4.2 out of 5 stars, based on 36 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ParentSquare employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

36 reviews
3.0
Feb 20, 2023

Powering through growing pains for a great product

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- product and engineering lead software team that is dynamic and innovative - the reach and impact of this product is making a difference nationwide - the people are talented and inspiring, which makes the culture supportive and open. Everyone helps everyone learn. - everyone works remotely but can look forward to an annual in person company retreat - senior leadership are conscious about scaling efforts and needs - benefits get incrementally better every year

Cons

- company goals and expectations are ambitious which can become overwhelming, expect to hit the ground running when you start - company size doubling every year so retention of current employees feels swept under the rug - PTO and sick time are only 120 hours for the entire year - senior leadership micromanages at every level instead of allowing middle management to develop their teams internally - internal promotions can take nearly a year to negotiate and don’t expect any pay increases or bonuses outside of promotions

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ParentSquare Response
3y
Hello! thank you for this review and feedback, we loved the title of 'powering through growing pains' as we are constantly trying to navigate the growth of our team at a rapid pace and to ensure our employee offerings and benefits continue to grow alongside our company growth. Continuous feedback as well as open forums help us in this process, so we thank you for taking the time to provide this.
1.0
Feb 10, 2025

Toxic and unprofessional

Designer
Recommend
CEO approval
Business Outlook

Pros

EdTech company with a valid purpose

Cons

Gross micromanagement, inexperienced leaders, and clueless about running a software organization. If they were willing to learn and grow that would be a good thing, but they think they know it all (and they don't)

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ParentSquare Response
1y
Thank you for taking the time to share your feedback, having a healthy and professional environment is a non negotiable for us--- as you well know, the Design team is a new team within a quickly growing company and we rely on the feedback and insight from our team to help us scale our processes and share your experiences (good, bad and ugly). I'd really like to encourage you to use the resources we have available (town halls, suggestion boxes, 1:1 meetings, etc) to give us the opportunity to work together in a productive manner as we are all on this journey together.
1.0
Nov 22, 2024

CS leadership writes reviews like middle school slam book entries

Customer success
Recommend
CEO approval
Business Outlook

Pros

If you don't work under CS leadership, you will probably have an OK time and gain some pretty solid work experience.

Cons

CS leadership is incompetent. To make sure raises are minimal or non-existent, they ensure that annual performance reviews are written akin to middle school slam book entries. Things are taken out of context, feedback is given on events that occurred several months past, and overall sound like someone has a personal issue they are taking out during the review process. There is no rationale or justification, and the order of events are skewed, presented as truth despite CS leadership's total lack of coaching or assisting in client situations. It would probably be better if the reviews were tied to outcomes expected of the role, but that doesn't seem to be the case. Even if it were, there are no clear KPIs for CS roles. Just a lot of Google docs and processes someone is "working on" but never finishes. It seems like CS managers and directors just want to keep their own jobs and try to push down their direct reports, causing a lot of frustration and negative emotional reactions.

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ParentSquare Response
1y
Thank you for sharing your feedback. At ParentSquare, we take all reviews seriously and appreciate employees and former employees taking the time to voice their experiences. While we’re disappointed to hear about your concerns regarding the Customer Success (CS) leadership and performance review processes, we’d like to address the points raised. We're strong believers in feedback as a two-way and ongoing street, and we encourage employees to actively engage with their managers to share concerns or request clarification throughout the review cycle and (more importantly) throughout the year. We also believe that strong leadership and a supportive work environment are critical to employee success and satisfaction. While leadership roles come with challenges, it is our responsibility to ensure that managers support their teams with clear expectations, regular feedback, and professional development opportunities. Any concerns about management behavior should be brought to our attention in real time (through any of our internal channels)-- it allows us the opportunity to address concerns. Lastly, we strive to provide growth opportunities for all employees, and we’re proud of the many individuals who have thrived at ParentSquare. In fact, the CS team had significant internal moves and promotions throughout 2024. We’re committed to making ParentSquare a great place to work for everyone. If you’d like to provide additional details or suggestions, we encourage you to reach out to us directly.
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Glassdoor has 42 ParentSquare reviews submitted anonymously by ParentSquare employees. Read employee reviews and ratings on Glassdoor to decide if ParentSquare is right for you.