Parexel reviews

3.8

75% would recommend to a friend

(3,834 total reviews)
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Peyton Howell

78% approve of CEO

62% positive business outlook

Parexel has an employee rating of 3.8 out of 5 stars, based on 3,834 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Parexel employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Apr 7, 2020
Recommend
CEO approval
Business Outlook

Pros

* Training department has a lot of video presentations on clinical regulations in a well organized library for online viewing * If you work hard and do a good job, you can be assigned even more challenging work to learn and sharpen your skills * It is a big company and you can move around to other divisions to expand your knowledge

Cons

* In the 2000s and up until 2015, it was a good company.. Then the founder was less involved and his COO made a mess. We thought it would get better in 2017 when private equity acquired the company, but it got worse and many of us quit in 2018 * In every country region and functional groups, the corporate defined salary scale is way below market rates * As a manager of a profitable service group, it was extremely difficult to get approval to promote staff (and approvals were rare and few) - this was the same problem for my boss and his boss above him * The private equity's executive leadership was so egotistical and ambitious that it was creating a culture of backstabbing worthy of a cheesy TV reality show

1.0
Jul 13, 2015

Unwilling to Fix Problems

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Generally flexible with time off and great health insurance if you are able to make it to full time status within the company. If you can find someone who actually will take the time to explain things to you there is the potential to learn a lot in a short amount of time, but this can be very difficult if you are starting entry level with the current structure.

Cons

Where do I start? Most employees at my site were very frustrated on a daily basis because of a lack of accountability within departments as well as roles that are not clearly defined in responsibility despite the mountain of regulations and operating procedures they have set up. I witnessed a lot of questionable ethics during my time there that made me question what is actually being delivered to the clients. Overall they are trying to execute too many projects with an inefficient system that no one is ever able to stop and fix, the mentality seems to be "whatever we just need data" and then when something goes wrong everyone knows its because there aren't enough staff or enough training but the blame game starts up. Smart people who can handle the workload get frustrated by staff who they are making up for and end up leaving because the pay is just not worth it in the end. Actually understanding what is expected of you can be very difficult because they let clients ask for way more than is originally written up contracts so these extra tasks get shifted until someone (anyone) is able to complete them. Good luck actually getting merit-based raises or bonuses in most of the positions here, they may be promised to you but I witnessed many people have the promises broken. Managers are often less educated than the individuals they are in charge of and have way too many responsibilities to handle outside of being line managers to be effective leaders within their departments. This company is so broken which is really unfortunate because there is a lot of potential. I just never got the sense that they respect their employees. If you interview here be very cautious and realize that even if you ask smart questions during your interview you might be lied to or presented with an overly optimistic answer. The company culture varies between people who have forged friendships out of frustration and people who want nothing to do with the company outside of work. The turnover rate is really high for a reason and if you are deciding between opportunities pick the other one.

1.0
Nov 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Some friendly colleagues. Some good managers, depending on your luck. Lots of work, job security.

Cons

Where to start... Oblivious management, all the way from direct line managers to executive leadership. Managers are not trained to be managers. They too are overworked, so cannot do their jobs properly (i.e., your 1-to-1's will consist of 5 mins of quickly going through the status of your studies just so the manager knows if they need to worry or not; yearly goals are a joke as you're always over assigned so there's no way to actually develop other skills). Your work is assigned based on no criteria at all. Leadership makes you keep a SEMS profile up to date although the studies you get have nothing to do with your previous therapeutic experience. If you're good at your job, you'll get the worst and most challenging studies without extra bonus or appreciation. Stop employing people from countries where the labor is cheap and then moan about the high number of QIs and low quality of work! Leadership is only about profit profit profit (e.g., see note above regarding outsourcing to countries where labor is cheap). They push certain systems and processes which make your life harder not easier. The town halls are a joke.

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Parexel Response
2y
We appreciate your review and your openness. We always encourage our valued colleagues to have an open dialogue with their managers and leadership team. In order to provide a better response, we are wondering if you would be interested in providing more information related to your concerns. Please send a direct message to Tom.McGoldrick@Parexel.com.
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