Park West Gallery reviews

4.6

88% would recommend to a friend

(239 total reviews)

Albert Scaglione

89% approve of CEO

89% positive business outlook

Park West Gallery has an employee rating of 4.6 out of 5 stars, based on 239 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Park West Gallery employee rating is 30% above average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

239 reviews
1.0
May 20, 2018
Recommend
CEO approval
Business Outlook

Pros

you'd say travel, but that also comes with sharing living quarters smaller than a police cell. the training in Miami is actually rather good, but the benefits of a skilled home office end there. It's nice you get food on the ships, too bad you're often literally not even given time to eat.

Cons

The absolutely unrealistic expectations placed on you as the company serially under-staffs Art Prepares and instead expects the commissioned staff (Art Associate & above) to do two jobs but get paid for one...which works great for the Auctioneers and Gallery Directors because they've been hazed enough into the mob-boss mentality of the system to pressure you to work beyond reasonable extremes (and beyond the hourly limits of cruise lines & the International Labor Org ILO), always getting off work past midnight on some lesser-well-managed-ships (which might happen because, well, you're out at sea and stuck with whatever underqualified management team you have who rose-through-the-ranks for questionable reasons...with no reasonable way for HQ to really see what's going on), and often times closer to 1am, when you're due up at 5:30 am....no heed to the fact that ILO & the cruise lines mandate you need at least 6 hours from the end of one shift to the beginning of the next.... ...if you bring that up, you'll just be encouraged to lie on your timecard because hey you're just a body to be thrown on the fire. Most people leave either within the first 2 weeks, or if not that, first 2 months when the see the structural inefficiencies that you're just expected to deal with...think of lockers so overstocked that it takes you (bare with me now) 20 minutes just to get to something in the shelves because you need to take broken-trolleys out& down the hallway that are stuffed with 'art' just because the lockers are so overstuffed that every time you close up the locker, you have to wheel in trolleys filled to the brim in on top. Seriously on most ships you will play such a constant game of "tetrus" trying to find a place for everything that what could be loaded away in an hour will take you at least two hours just to cram everything in. Also, if you have a conscience or sense of decency, when you realize even art-works of decent "taste" are really just computer reproductions with a clear-coat of GLUE glazed over them to look like someone put paint-strokes of color, its a little hard to approach clients with a straight face. But really, the art itself is debatable...the REAL problem with this subcontractor is that they indenture a cult-like attitude of "buy in & commit yourself 16 hours a day with 5 hour sleep between one day and the next, or cop out" (so much for the fact you're not even effective when they treat you like that sleep is unreasonable) when a lot of what you end up spending your time on is systematic waste that should be better organized, for both you individually AND THE COMPANY to better make money...and the way to rise through the ranks is to adopt this attitude yourself, to become adept at pushing others to extremes that are not just unreasonable but also not productive. Taaaadaaa you get ship after ship managed mostly by unreasonable children who have been so indentured into the system that they don't know any better but to continue inflicting what they've "learned". ALSO: beware of the unrealistic "high ratings" this company has gotten on here, I am reasonably certain employees who are in the mid-way of "sticking it out" (as my roommate was) are encouraged to leave positive reviews as they convince themselves it's worth the while....most employees leave if not within the first 2 weeks then the first 2 months. Many of the reviews on here are from the few people who have staid around to join the cult/labor pyramid scheme, rather than the majority who leave.

avatar
Park West Gallery Response
6y
Thank you for sharing your thoughts. We agree that, if your main reason to take this position is to travel, it would be best to take a vacation rather than work on a cruise ship. We are sorry to hear you feel your team could have used an Art Preparator. In the past some Art Auctioneers preferred an additional Associate instead of an Art Preparator. This policy has now changed, however, and we are now ensuring that every ship has an Art Preparator. Characterizing our works of art as, “computer reproductions with a clear coat of glue” is inaccurate and absurd. Park West has a sterling reputation for selling original, hand-signed works of art. This is how we became one of the largest art dealers in the world. With regards to your “pyramid scheme” remarks; it seems that you have more of an issue with the way all businesses work. Those with more tenure and responsibility earn more money. Our Auctioneers don’t just call the auctions. They are responsible for every facet of the entire Art Program. So yes, they are going to make more money than a brand new Associate. The end goal for most is to become an Auctioneer or Gallery Director, as it allows an opportunity for Associates to earn more and assume greater responsibilities for those who choose to seek it. This does not mean the Associate role is not valuable. Regarding your assertion that most people leave within 2 months, our recent stats show that the average tenure is 2.5 years. It sounds like the job and the lifestyle were not a fit for you, and we wish you the best in finding something that better suits you.
2.0
Sep 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Travel the world at minimal cost to you - you get to go places you would probably never afford on a regular pay from whichever country you live in. Ideal job for a person without a family at home.

Cons

I worked for PW for 2 years. You're cannon fodder to management. If you don't do as they say, there are 80+ other people to get trained and start this job every 1,5-2 months. I left because of a medical emergency, and they retained $800 from my account, wouldn't answer my emails for months, and eventually replied "You didn't give us due notice as per your contract (8 weeks)". How could someone give 8 weeks notice if they suddenly fall ill? All they care about is revenue & sales. 17-21 hours of work almost every day. Taking all kinds of rudeness and mocking from your auctioneer. You also have to "steal" the way you have to work, nobody teaches you, let alone allow you to even touch the laptops (that you need for work) when you're new. Small teams on ships, which makes it very hard physical work. I lost a toenail from standing and walking long hours every day in high heels (requested by auctioneer - I wanted to wear flats). You have to work hard to advance, and kiss up to the right people. If they don't like you, and your auctioneer doesn't like you - tough luck.

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Park West Gallery Response
6y
We are sorry to hear you fell ill. Not sure who you emailed and didn’t get a reply from but please reach out regarding your holdback - recruiters@parkwestgallery.com. Wearing heels is not a necessity and we have updated our training preparation and packing guide to ensure women pack comfortable dress flats to wear with a suit or dress, and heels only if you wish. We have placed a greater emphasis than ever on more management training over the past two years and we require written evaluations from staff of their manager onboard to avoid situations like yours. If this person is still working for the art team onboard, we wish to know so we may take the proper steps, as this behavior is not tolerated. Thank you for letting us know and we hope you are healthy and happy.
1.0
Aug 4, 2017

Job, not a career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As an employee you get to pick out "Christmas art" every year from a small group of options. Lunches are 1/2 hour to 1 hour. Occasionally they provide bagels and coffee or a food truck for lunch.

Cons

No employee handbook, never post new opportunities in house and prefer to hire outside, management acts queer and suspicious about everything. Expect to work Christmas Eve. Don't expect a raise.

Viewing 7 - 9 of 239 Reviews

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