Does Patelco Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Patelco Credit Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Patelco Credit Union. This rating has been stable over the past 12 months.

How satisfied are employees working at Patelco Credit Union?

65% of Patelco Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Patelco Credit Union 3.2 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Patelco Credit Union?

Member Service Representative (14) , Member Solutions Specialist (12) , Manager (8) , Msr (7) , Senior Member Service Representative (7) , Branch Manager (5) , Personal Banker (4) , Customer Service Representative (3) , Senior Msr (3) , Assistant Manager (2) , Bank Teller (2) , Banker (2) , Document Imaging Specialist (2) , Home Loan Consultant (2) , Human Resources (2)

What are the pros of working at Patelco Credit Union according to real employee reviews?

"Benefits are great." ((in 40 reviews)); "Great corporate values and people." ((in 16 reviews)); "values their employees has a great culture" ((in 12 reviews)); "The branch teams are good, though management can be weak depending on your branch." ((in 8 reviews)); "Great people and coworkers." ((in 6 reviews))

What are the cons of working at Patelco Credit Union according to real employee reviews?

"Incentives were unreasonable, petty rewards, upper management were deceitful, unprofessional" ((in 8 reviews)); "There was: No training about products and services" ((in 6 reviews)); "Senior leadership consists of a team of inexperienced executives who micromanage their divisions down to the team member." ((in 6 reviews)); "Managers constantly lie to your face." ((in 5 reviews)); "HR is super unorganized , no work life balance at all." ((in 5 reviews))

What are employees saying about Patelco Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Patelco Credit Union layoffs and their outlook for job security at Patelco Credit Union in 2026.

What are the top reviewed Patelco Credit Union locations?

Pleasanton , Dublin , San Francisco , Merced , San Jose , Sacramento , Oakland , Santa Rosa , Roseville , Antioch , Brentwood , Fremont , San Bruno , San Ramon , Dallas , Atwater , Los Banos , Elk Grove , Castro Valley , Lafayette , Livermore , Pittsburg , Redwood City , San Leandro , San Mateo , South San Francisco , Campbell , Milpitas , Santa Clara , Citrus Heights

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Patelco Credit Union

Patelco Credit Union reviews

3.6

65% would recommend to a friend

(225 total reviews)

Erin Mendez

62% approve of CEO

64% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.6

Compensation and benefits

3.5

Career opportunities

3.3

Senior management

3.2

Work/Life balance

Patelco Credit Union has an employee rating of 3.6 out of 5 stars, based on 225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Patelco Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

225 reviews

5.0

Jul 9, 2025

Great Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Work/Life Balance - Company Culture

Cons

- Combined PTO & Sick Time Accrual

Patelco Credit Union Response

Thank you for taking the time to share your review and for being a part of the Patelco team! We hear your feedback on the PTO and sick time. Currently, we group these together to offer options on how you take your well-deserved time off, but we are taking this feedback into consideration.

4.0

Jun 26, 2025

Great training and support

Member solutions specialist

Recommend

CEO approval

Business Outlook

Pros

good management. great training. great office

Cons

Difficult staffing shortages to work through

Patelco Credit Union Response

Thank you for sharing your review and for being a part of the Patelco team!

4.0

May 20, 2025

Pretty Decent Gig

Sr. member service rep

Recommend

CEO approval

Business Outlook

Pros

Benefits from day one is very nice.

Cons

Often understaffed, working on weekends.

Patelco Credit Union Response

Thank you for taking the time to share your review and for serving our members in Oakland. Our branches are open limited hours on Saturdays to take care of our members' financial wellbeing - especially those who have long work-days during the week. Please do share your scheduling questions / concerns with your manager to see what options might be available!

Viewing 13 - 15 of 225 Reviews

Jobs at Patelco Credit Union

Customer Service Phone Representative (Temp to Hire)

Personal Banker (Member Solutions Specialist)

Applications Support Engineer

Teller (Senior Member Service Representative)

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Patelco Credit Union

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Ratings by category

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Great Place to Work

Great training and support

Pretty Decent Gig

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