Does Patelco Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Patelco Credit Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Patelco Credit Union. This rating has been stable over the past 12 months.

How satisfied are employees working at Patelco Credit Union?

65% of Patelco Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Patelco Credit Union 3.2 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Patelco Credit Union?

Member Service Representative (14) , Member Solutions Specialist (12) , Manager (8) , Msr (7) , Senior Member Service Representative (7) , Branch Manager (5) , Personal Banker (4) , Customer Service Representative (3) , Senior Msr (3) , Assistant Manager (2) , Bank Teller (2) , Banker (2) , Document Imaging Specialist (2) , Home Loan Consultant (2) , Human Resources (2)

What are the pros of working at Patelco Credit Union according to real employee reviews?

"Benefits are great." ((in 40 reviews)); "Great corporate values and people." ((in 15 reviews)); "values their employees has a great culture" ((in 12 reviews)); "The branch teams are good, though management can be weak depending on your branch." ((in 8 reviews)); "Great people and coworkers." ((in 6 reviews))

What are the cons of working at Patelco Credit Union according to real employee reviews?

"Cons: Management, Low Pay, and not enough PTO hours" ((in 13 reviews)); "Incentives were unreasonable, petty rewards, upper management were deceitful, unprofessional" ((in 9 reviews)); "Company is constantly sending survey to all team members but nothing is changing." ((in 7 reviews)); "Managers constantly lie to your face." ((in 6 reviews)); "Senior leadership consists of a team of inexperienced executives who micromanage their divisions down to the team member." ((in 6 reviews))

What are employees saying about Patelco Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Patelco Credit Union layoffs and their outlook for job security at Patelco Credit Union in 2026.

What are the top reviewed Patelco Credit Union locations?

Pleasanton , Dublin , San Francisco , Merced , San Jose , Sacramento , Oakland , Santa Rosa , Roseville , Antioch , Brentwood , Fremont , San Bruno , San Ramon , Dallas , Atwater , Los Banos , Elk Grove , Castro Valley , Lafayette , Livermore , Pittsburg , Redwood City , San Leandro , San Mateo , South San Francisco , Campbell , Milpitas , Santa Clara , Citrus Heights

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Patelco Credit Union

Patelco Credit Union reviews

3.6

65% would recommend to a friend

(225 total reviews)

Erin Mendez

62% approve of CEO

64% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.6

Compensation and benefits

3.5

Career opportunities

3.3

Senior management

3.2

Work/Life balance

Patelco Credit Union has an employee rating of 3.6 out of 5 stars, based on 225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Patelco Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

225 reviews

4.0

Jul 5, 2016

employee

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great benefits great company to work for

Cons

company is great. but there is a miss connections with HQ and regions and regionals to employees. I understand technology is improving but we have become more sales driven than member service focus. pay is OK

4.0

Jun 21, 2016

What a difference a CEO makes

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The organization has a leadership team that is pretty new (only 4 of the VPs/Directors have been here more than 4 years) and the Executive Leadership Team is letting them fix the problems. While costs are always a factor in conservative lending firms, there is a real desire here to find and fix problems and to prepare for an even better futures. The CEO has been here for almost five years, was recognized as one of the most influential business women in the Bay Area a year or two ago - and really believes in hiring, empowering, and getting out of the way of top notch people.

Cons

The workload can be rough. There is a lot to do here, and everybody wants their stuff done first - just like everywhere else. The joke is we are changing the tires and replacing the engine on the bus while driving 65mph down the road, but balancing between quick wins and long term improvements is something (if you articulate it) that is accepted and supported.

4.0

Jun 1, 2016

Not Terrible

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Somewhat flexible with employees and they also host events for them to keep unity and morale up. Overall they treat their employees well.

Cons

As any customer service job, the members are a little entitled but that is no fault of the credit union.

Viewing 205 - 207 of 225 Reviews

Jobs at Patelco Credit Union

Customer Service Phone Representative (Temp to Hire)

Personal Banker (Member Solutions Specialist)

Applications Support Engineer

Teller (Senior Member Service Representative)

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employee

What a difference a CEO makes

Not Terrible

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