* Ethically challenged upper management:
-Repeated unethical decisions have been made, including unfair decisions toward individual customers and bad decisions on managing their recent outage.
-Management tends to prefer to ignore awful managers rather than deal with them.
-They will create huge churn if it seems like they won’t be paid their bonuses. Most recently top executives achieved over target bonuses while lowest level employees were paid under target.
- Top executives all have large egos and few of them are actually knowledgable of the areas they manage. They make petty decisions to spite each other.
* Insufficient aporoach to compliance and risk management. They lack a chief risk officer because other C-level executives did not like being challenged on bad decisions and inappropriate risks. I’m not sure how they are still in business.
* CEO: She is too personally invested in the credit union to make good decisions, everything is personal to her. She is not mature enough to run a financial institution, she makes childlike decisions such as “we understaff on purpose because I would cry if we had to lay people off” or “upgrading that system will be a lot of work…I’m going to leave that to the next CEO.”
* Outdated technology: their systems don’t really support operating a modern financial institution.
* No actual vision and goals for the credit union. Lack of focus on projects and poor execution.
* Poor pay and compensation
* Overworked, especially compared to pay
* Culture of forced fun and passive aggressive abuse.