PatientNow reviews

3.0

49% would recommend to a friend

(67 total reviews)
avatar

Keri Gohman

59% approve of CEO

50% positive business outlook

PatientNow has an employee rating of 3.0 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PatientNow employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

67 reviews
3.0
Dec 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Lots of potential for the software to get better. Great industry and the people are awesome. We are priced fairly in my opinion against the market and we do have support.

Cons

There is a lot of turnover - people canceling contracts and people quitting and new hires who don't know how to help. Because of the turnover nothing seems to get accomplished. They also pay reps really low. You're going to be busy and have a lot of opportunities but not in a good way - it's a constant grind to try to hit your goal. Marketing is a nightmare and that churns the most - we overpromise and under deliver. Our software needs a desperate upgrade.

4.0
Feb 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Software package is super robust, work along side lots of other channels inside the organization, and everyone is super educated on product side.

Cons

Onboarding is super unorganized. Commission breakdown is super cloudy and hard to get actual answers about. Don't like fighting for correct records to be kept for commission payouts. Development rollouts are never accurate

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PatientNow Response
4y
Thank you for your feedback! PatientNow is working diligently to improve our processes and make the company better. Please ask questions to get anything clarified and if you feel comfortable giving direct feedback to HR or your manager please do so!
5.0
Apr 5, 2017

Great Pace to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supportive and communicative people. Everyone has each other's backs and really looks out for each other. Upper management values input from everyone to grow the product and value their employees

Cons

When I was there they did not offer any retirement benefits, but that may have changed since then

Viewing 16 - 18 of 67 Reviews

Glassdoor has 70 PatientNow reviews submitted anonymously by PatientNow employees. Read employee reviews and ratings on Glassdoor to decide if PatientNow is right for you.