Does PatientPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, PatientPoint employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at PatientPoint. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at PatientPoint?

69% of PatientPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PatientPoint 4.5 out of 5 for work life balance, 4.4 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at PatientPoint?

Healthcare Media Specialist (12) , Account Executive (10) , Sales (10) , Account Manager (9) , Director (7) , Relationship Manager (4) , Analyst (3) , Information Technology (3) , Inside Sales Representative (3) , Manager (3) , Sales Associate (3) , Software Engineer (3) , Associate (2) , Business Analyst (2) , Client Sales Intern (2)

What are the pros of working at PatientPoint according to real employee reviews?

"Great people at corporate office in Cincinnati." ((in 29 reviews)); "Great benefits and awesome time" ((in 21 reviews)); "The culture is great!" ((in 20 reviews)); "Used to have great leadership" ((in 16 reviews)); "Good work life balance" ((in 12 reviews))

What are the cons of working at PatientPoint according to real employee reviews?

"Poor management and communication." ((in 14 reviews)); "Certain upper management have no idea what they’re doing" ((in 12 reviews)); "Communication is terrible" ((in 8 reviews)); "Horrible training" ((in 5 reviews)); "Not so friendly people and favoritism." ((in 5 reviews))

What are employees saying about PatientPoint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PatientPoint layoffs and their outlook for job security at PatientPoint in 2026.

What are the top reviewed PatientPoint locations?

Cincinnati , Little Rock , Chicago , New York , Tampa , Orlando , Nashville , Baltimore , Houston , Los Angeles , Atlanta , Logan , Tempe , Louisville , Washington , Conway , Brentwood , San Francisco , Seattle , West Palm Beach , Remote , Kenwood

PatientPoint reviews

4.1

69% would recommend to a friend

(293 total reviews)

Jim Lang

Not enough data to show CEO approval

76% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.5

Work/Life balance

4.4

Culture & values

4.2

Compensation and benefits

4.1

Senior management

4.0

Career opportunities

PatientPoint has an employee rating of 4.1 out of 5 stars, based on 293 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PatientPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

293 reviews

5.0

Mar 19, 2025

New Hire

Feild service tech

Recommend

CEO approval

Business Outlook

Pros

Everything so far has been phenomenal. Everyone on the hiring team was engaging and passionate about their job. They really promote a Work/Life Balance.

Cons

Can not find one con about the company

PatientPoint Response

1y

Thank you for the fantastic review! We're thrilled to hear that your experience so far has been phenomenal and that the hiring team made a strong, positive impression. It’s great to know that our commitment to work/life balance is coming through early in your journey. We're excited to have you on the team and look forward to what you'll accomplish here.

3.0

Mar 19, 2025

Good company, bad timing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule that accommodates immediate needs Cross-training

Cons

Hard to say; they bought and sold various businesses and it was hard to untangle that web

PatientPoint Response

1y

Thank you for sharing your experience. We’re glad to hear you valued the flexibility and cross-training opportunities during your time at PatientPoint. We understand that periods of acquisition and transition can create challenges, and we appreciate your honesty about how that impacted your experience. As we continue to grow and evolve, feedback like yours helps us improve how we support our teams through change.

4.0

Feb 24, 2025

Good company to work for

Director

Recommend

CEO approval

Business Outlook

Pros

Friendly Work environment Modern Offices Team spirit Good management Great CEO

Cons

Long Sales Cycles Too many players involve in installation of product Monthly pricing too expensive

PatientPoint Response

1y

Thank you for your review and for sharing both the positives and the challenges you experienced. We’re glad to hear you found the work environment friendly, appreciated the leadership, and enjoyed the team spirit—that’s the culture we work hard to foster. We also recognize your concerns around sales cycle length, installation complexity, and pricing. These are important areas we continue to refine as we grow and scale our solutions. We appreciate your contributions during your time with PatientPoint and wish you continued success in your next chapter.

Viewing 25 - 27 of 293 Reviews

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PatientPoint reviews

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New Hire

Good company, bad timing

Good company to work for

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