Complete lack of process, complete lack of standards, no clear idea of who the company is trying to be. Low pay, high stress. The company Pays for a domestic and remote support structure, which is regularly bypassed by staff at the executive, director, sales, or account management level, WHY PAY YOUR STAFF IF YOU ARE NOT GOING TO USE THEM. Selling customers used equipment.
For people willing to do the work, there is no work life balance. High turn over rate, the place is a revolving door, which completely negates the possibility of there being any real legacy organizational knowledge, or the ability to learn from past mistakes
no cost benefit analysis,no real R&D, no real tracking, reporting, or trending done to determine a better way of doing business or technologies to invest in. All of this is done in someones head between split second bad decisions.
A PROFOUND DISCONNECTION BETWEEN SALES/MARKETING, ENGINEERING, PROJECT MANAGEMENT AND REALITY. Time and time again customers are sold a product or service which they cannot provide, then the support structure is forced to deploy substandard services to the customer, and then held responsible when the customer states that they are not receiving the services they were promised.
