Pawn America reviews

3.5

60% would recommend to a friend

(118 total reviews)

Brad Rixmann

68% approve of CEO

57% positive business outlook

Pawn America has an employee rating of 3.5 out of 5 stars, based on 118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pawn America employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

118 reviews
1.0
May 5, 2015
Recommend
CEO approval
Business Outlook

Pros

No education requirements. Medical, Dental and Eye Insurance available although it is poor.

Cons

Corporate attitude is, "Everyone is terrible at their jobs and an idiot but me". Backstabbing and lack of trust is unbelievable. Extreme micro-management by corporate office. Procedures that alienate customers and disenfranchise employees. Refuse to even hear feedback. Opinions are considered "insubordinate" and you will be threatened with termination which will eventually happen. HIGH MANAGEMENT TURNOVER due to disrespectful treatment and frustration over unrealistic operations expectations. Lack of customer service sense. Everything is a transaction pretending to be an interaction. No concern for overworking employees, 10 - 12 hour days, 60 hour weeks as management are typical due to unrealistic production demands. Absolute lack of business know-how. This company has only succeeded due to the fact that it fills a need, not because they know or are any good at what they are doing. Redundancy and waste at corporate level. Company acts like a giant corporation and treats its store employees like a chain gang. Everything this company does is for the sole purpose of feeling like big shots. Management RARELY gets to use the vacation days they are given. Extremely intentionally misleading advertisements.

2.0
Apr 18, 2015

Sales Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Building a clientele. Meeting new people. Some of the other employees.

Cons

Work long hours/extra help is not appreciated, just expected. Unrealistic expectations out of their employees. The only thing that they care about is money in their pockets. No work/family balance, just work they don't care about your family time unless you are a 'favorite', the you can get whatever you want.

Viewing 106 - 108 of 118 Reviews

Glassdoor has 122 Pawn America reviews submitted anonymously by Pawn America employees. Read employee reviews and ratings on Glassdoor to decide if Pawn America is right for you.