Pax8 reviews

3.4

50% would recommend to a friend

(428 total reviews)

Scott Chasin

57% approve of CEO

53% positive business outlook

Pax8 has an employee rating of 3.4 out of 5 stars, based on 428 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pax8 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

428 reviews
3.0
Sep 17, 2025

Strange

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My manager is relatively competent and seems to look out for me. The engineer organization is lucky to have an amazingly human CPO. It would be so much worse without her.

Cons

Pax8 is a strange place. There are pockets of good. As a worker, I have serious doubts on the capability of leadership to make cohesive decisions. I doubt mobility for promotions and raises in this new era for Pax8. Changes to talent management do not seem promising at all.

avatar
Pax8 Response
9mo
Thank you for taking the time to provide feedback, even if some parts were difficult to read. We’re glad to hear your manager has been supportive and that you’ve had positive interactions with senior leadership. Feeling seen and supported in the workplace is important, and we’re proud of the leaders who help foster that environment. We also recognise your concerns around leadership cohesion and talent mobility. As Pax8 continues to evolve, we’re actively working to strengthen alignment in decision-making and improve transparency around career progression. While we’re sorry to hear your views on our recent changes to talent management, recent rounds of feedback have been overwhelmingly positive - highlighting benefits for both Pax8ers and People Leaders. We encourage you to reach out to your HR Business Partner to share any concerns or additional feedback, as this helps us continuously improve. Thank you again for your honesty and for being part of our journey.
1.0
May 22, 2024
Recommend
CEO approval
Business Outlook

Pros

There are no advantages; the pay is terrible, and the company isn't profitable.

Cons

Two years ago, I bought into the Pax8 hype, but now the company is a disaster. The managers and directors are some of the most clueless people you'll ever encounter. John Street bailed because he realized his business model was failing. MSPs are incredibly difficult to work with, and I'm surprised a major breach hasn't happened yet. The Head of Support informed everyone that they're trying to implement AI to reduce staff, and the CCO mentioned in the all-hands meeting that no job is permanent. It's almost laughable.

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Pax8 Response
2y
We appreciate feedback of all kinds, so thank you for leaving us a review. You're encouraged to share any constructive feedback with a Pax8 leader or with your POPs BP. Otherwise, best of luck finding a fit which is in line with your desires.
1.0
Jan 24, 2024

Pax8 cold chaos

Recommend
CEO approval
Business Outlook

Pros

Growing business, fast paced environment

Cons

Chaotic with poor leadership. Product is a hot mess with people frantically trying to put out product with no forethought. I saw plenty of heartless decisions being made with little thought to people cost. The almighty dollar is all that matters. Pax8 does not care at all about its people.

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Pax8 Response
2y
Thanks for leaving a review. We appreciate feedback even when it is hard to hear. Pax8 continues our high growth trajectory and with that, we do feel chaotic around here at times. We remain focused on protecting the best parts of our people-first culture and renovating as we grow and change. We do appreciate your input and encourage you to share your concerns directly with your leadership team.
Viewing 31 - 33 of 428 Reviews

Glassdoor has 457 Pax8 reviews submitted anonymously by Pax8 employees. Read employee reviews and ratings on Glassdoor to decide if Pax8 is right for you.