Pax8 reviews

3.4

50% would recommend to a friend

(428 total reviews)

Scott Chasin

57% approve of CEO

53% positive business outlook

Pax8 has an employee rating of 3.4 out of 5 stars, based on 428 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pax8 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

428 reviews
5.0
Jun 30, 2022

Work Culture

Recommend
CEO approval
Business Outlook

Pros

Honestly best place to work, warm colleagues with great team spirit. cultural diversity, top tier.🙌. we have literally have everyone from everywhere. Not forgetting the on-boarding experience is the best I’ve ever had.

Cons

Building a rocket ship takes time and care similar is To be expected when working in a fast paced cloud environment.

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Pax8 Response
3y
Thank you for the 5-star review! Pax8 is proud of our culture and we are so glad that you are enjoying your time with us. Onboarding is important to us and we work to continually improve the new hire experience. We couldn't agree more that our fast paced environment sometimes feels as though we are building a rocket ship that is already in flight! Helping to manage change and get clear on our priorities are some of our current areas of focus. Thanks for being here for the ride!
4.0
Jun 15, 2022

Comfortable Place to Work, Poor Communication

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very chill place Everyone is nice Allows for 100% remote work Growing company Unlimited PTO which is amazing People at this company do not have bad intentions, so let's just get that out of the way.

Cons

Terrible communication within departments and between departments. Can't figure out how people are promoted. Middle management really needs to work on giving clear instructions to subordinates. The diversity initiatives are kind of cringy. Cute but cringy.

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Pax8 Response
3y
Thanks for your review - we appreciate both positive and constructive feedback. It is great that you enjoy the people, flexibility and the "chill" vibe. Communication is an area where we know we can do better and there is an increased focus on this for all leaders in the company. We invest heavily in manager training and appreciate the input on areas where we can improve.
4.0
Jun 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Pax8 has done an amazing job of creating an inclusive environment based on trust and humanity. I love this about working here and I appreciate that leadership cares for their employees well-being. The job is not too strenuous for the most part and quotas are attainable at the moment. Everyone tries their best and morale is high. The product is great and Pax8 has a fabulous reputation in the channel which makes it fun work here. Benefits are decent, pay has improved slightly in the last couple of months. It’s an exciting time to be at pax8 with global expansion.

Cons

Reporting has been broken very broke for months and it doesn’t seem like things are improving. Still waiting on commissions from Feb. It’s impossible to tell if they are accurate and it can be incredibly frustrating to check the accounting team’s work every month on top of doing our jobs. I’ve never had a commission check come back and be correct the first time and it’s always missing funds. Certain big vendor changes have made things tense and chaotic with partners and it’s hard to advocate for small businesses we work with when a corporation has our hands tied. It would be cool to see Pax8 fight back and advocate for their MSP partners. Pay could be better but I do appreciate that we can stay remote indefinitely. Some big personalities can be distracting and it’s uncomfortable during meetings and leadership could do a better job of keeping conversations focused and productive.

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Pax8 Response
3y
Thank you for your thorough and balanced review. We are glad to see you are enjoying the culture and that you appreciate the product and Pax8's positive reputation. Access to quality data is definitely an area of focus for Pax8. We are investing in this area and, as is often the case, the solutions are more complex than we would like. That said, we will continue to focus on providing timely and accurate reporting for our sales teams.
Viewing 289 - 291 of 428 Reviews

Glassdoor has 457 Pax8 reviews submitted anonymously by Pax8 employees. Read employee reviews and ratings on Glassdoor to decide if Pax8 is right for you.