Does PayByPhone pay their employees well?

According to anonymously submitted Glassdoor reviews, PayByPhone employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at PayByPhone. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at PayByPhone?

40% of PayByPhone employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PayByPhone 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at PayByPhone?

Software Developer (20) , Product Designer (4) , Product Manager (4) , Senior Software Developer (4) , Senior Software Engineer (4) , Manager (3) , QA Analyst (3) , Senior Product Manager (3) , Software Development Manager (3) , Customer Support Representative (2) , Management (2) , Sales Manager (2) , Software Engineer (2)

What are the pros of working at PayByPhone according to real employee reviews?

"Great people on the ground that care (at least the ones that are left)" ((in 21 reviews)); "Good work/life balance" ((in 7 reviews)); "introduce an in office routine gradually, as well as interact with members across all teams and departments." ((in 6 reviews)); "There are still some dedicated colleagues who foster a positive, collaborative spirit despite the challenges." ((in 6 reviews)); "Beautiful new office." ((in 4 reviews))

What are the cons of working at PayByPhone according to real employee reviews?

"Also the salary is on the low side." ((in 7 reviews)); "Disorganized and chaotic management (constant change and reorganization)." ((in 6 reviews)); "Aucun objectif du manager et aucune réunion hebdomadaire" ((in 5 reviews)); "Horrible training." ((in 5 reviews)); "Benefits have been stripped away" ((in 5 reviews))

What are employees saying about PayByPhone layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PayByPhone layoffs and their outlook for job security at PayByPhone in 2026.

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PayByPhone

Part of Corpay

PayByPhone reviews

2.7

40% would recommend to a friend

(134 total reviews)

Jonny Combe

28% approve of CEO

32% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.7

Culture & values

2.7

Work/Life balance

2.6

Career opportunities

2.5

Senior management

2.5

Compensation and benefits

PayByPhone has an employee rating of 2.7 out of 5 stars, based on 134 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PayByPhone employee rating is 27% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

134 reviews

4.0

Mar 16, 2021

Turning things around

Software development manager

Recommend

CEO approval

Business Outlook

Pros

Strong leadership Skilled technical workforce Great culture Work life balance

Cons

Many competing internal initiatives to manage

PayByPhone Response

Thank you for providing us with your feedback! This is an exciting time to be a part of PayByPhone and we are glad to have you on our team!

4.0

Jan 21, 2021

good place to work

Staff software engineer

Recommend

CEO approval

Business Outlook

Pros

good perks and benefits strong engineering team a lot of freedom to try new technologies and learn new things

Cons

I did not know any con

PayByPhone Response

Thank you for providing feedback regarding your experience at PayByPhone thus far! Positive feedback like this is great for us to hear and we will work hard to ensure we continue to deliver a great experience to all of our PayByPhoners!

5.0

Dec 3, 2020

Fun progress tech company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great place for those wanting a challenge and wanting to be part of the success of a company

Cons

Company is growing very quickly and this needs to appeal to those that work here.

Viewing 118 - 120 of 134 Reviews

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Jobs at PayByPhone

Regional Sales Director

Regional Sales Director