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PayByPhone

Part of Corpay

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PayByPhone reviews

2.7

40% would recommend to a friend

(134 total reviews)

Jonny Combe

28% approve of CEO

32% positive business outlook

PayByPhone has an employee rating of 2.7 out of 5 stars, based on 134 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PayByPhone employee rating is 27% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

134 reviews
4.0
Aug 19, 2020
Recommend
CEO approval
Business Outlook

Pros

- The people are amazing to work with and everyone I've talked to is very open to new ideas - Good work/life balance - Shift towards data-based decisions and investing in user research - Input is valued no matter your title - Current organizational changes are promising for creating career paths and opportunity to advance in your career - Never is a boring day because there's lots to work on!

Cons

- Last minute priority switching - Not enough time to really dive deep into long running issues on the product - Lots of tech debt, which means things are done minimally and shipped out without having a solid plan on how to continually upkeep and innovate - Benefits are standard

avatar
PayByPhone Response
5y
Thank you for your insight! We are delighted to hear your experience at PayByPhone so far has been fostered with support and room to exercise creativity. At PayByPhone, we value curiosity and teamwork, but also want to have fun and prioritize balance in our work and life. That being said, part of the culture here is to thrive on change and become comfortable with uncertainty. We are continuously working on improving our environment and appreciate your honest feedback.
4.0
Aug 18, 2020
Recommend
CEO approval
Business Outlook

Pros

- Becoming product led as part of an organizational change - Global market with a large target audience across 13+ countries - Solving customer problems through research and design - A product leadership with equal representation of design, product marketing, product management, operations and data - A market leader in parking poised to expand in the mobility space

Cons

- If you are uncomfortable with change management this can be challenging for some - Workloads and investment for certain disciplines historically was imbalanced and will take awhile to correct - Strategic priorities can shift at times too quickly

avatar
PayByPhone Response
5y
Thank you for providing us with your positive feedback on your experience at PayByPhone so far. It is great to hear you have been part of the growth process and understand the change we have gone through. We understand the discomfort that comes along with growth; especially from a small organization that has grown the way PayByPhone has. Our goal is to become the global leader in the smart parking industry and have been making substantial progress in efforts to achieve this goal. We understand we are not perfect; however, we are continuously improving our current processes to invest in a better future. Over the past six months, we have focused on building tools and resources to provide development opportunities for our team members, including our leadership. This includes a new leadership development program, skills training courses, and workshops. We appreciate your feedback; as this will allow us to further improve our current process.
5.0
Feb 25, 2020

Great opportunities for career growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A company with great ambitions and a real togetherness when tackling challenges. Great opportunities for career growth with a wide range of products to work on.

Cons

There are very few downsides to this company.

avatar
PayByPhone Response
5y
Thank you for your positive feedback! It’s great to hear you are enjoying your experience and see the endless amount of opportunities available at PayByPhone! Feedback like this is great for us to hear. If you haven’t already, we encourage you to share this with your manager and the People team! You know where to find us :).
Viewing 121 - 123 of 134 Reviews

Glassdoor has 149 PayByPhone reviews submitted anonymously by PayByPhone employees. Read employee reviews and ratings on Glassdoor to decide if PayByPhone is right for you.