Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      PayByPhone

      Part of Corpay

      Is this your company?

      PayByPhone reviews

      2.7

      40% would recommend to a friend

      (134 total reviews)

      Jonny Combe

      28% approve of CEO

      32% positive business outlook

      Ratings by demographic groups

      PayByPhone has an employee rating of 2.7 out of 5 stars, based on 134 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PayByPhone employee rating is 27% below average for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      134 reviews
      5.0
      Sep 13, 2017

      Exciting time to be at PayByPhone

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people. Lots of potential and opportunity for growth and contribution. Complex problems to solve across the organization. Well funded by Volkswagen Financial Services, while maintaining the energy and approach of a startup. The newly appointed President/CEO is engaged and excited about who we are and where we're headed. Good downton location in Yaletown.

      Cons

      Lots of change in the last year (acquisition, leadership, turnover), which has led to some chaos and growing pains. Some processes need defining or redefining.

      4.0
      Jul 25, 2017

      Lots of room to grow

      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Central downtown location, smart group of senior programmers, positive culture and team atmosphere. Got to work on meaningful projects. Good work-life balance, never really had to work late hours or weekends. Flexible schedule when needed, allowed to work from home occasionally.

      Cons

      Progress moves slowly at times. Too many stakeholders require buy-in and approval before being allowed to move forward with any meaningful decisions. Central downtown location means either a long commute or paying astronomical rents nearby.

      1.0
      Sep 14, 2016

      Top Class back office team crippled by an ineffective delivery

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you work in the downtown core it's great. Monday get some fruit for free,

      Cons

      No room for growth - the company is heading in the wrong direction No innovation - instead of looking what they can make better they ridicule the competiton for trying new things. all teams are siloed - it is impossible to get some teams to work together due to a manager who refuses to interact with others. Old school meets new school- Everyone there is either been there forever or less than a year.

      avatar
      PayByPhone Response
      5y
      Thank you for taking the time to share your feedback regarding your experience working at PayByPhone. We are sorry to hear that you do not recommend us as a place to work. Since 2016, we have grown substantially which stems from being able to use the latest in modern cloud-based technologies, something other players do not necessarily have in the current market. Along with the introduction of new technologies, we encourage all our PayByPhoners to collaborate and learn from each other; building stronger relationships and providing more opportunities to grow their skillset. Over the past year, we have also introduced leadership development programs and skills training courses and workshops. We want to ensure we provide training resources and help our employees become exceptional leaders; however, transformation occurs in phases and takes time. We will continue to invest our efforts in making these improvements and are excited to see the direction we are headed in. Lewisa Anciano, VP, Global HR at PayByPhone
      Viewing 130 - 132 of 134 Reviews
      Related searches: PayByPhone jobs | PayByPhone salaries | PayByPhone benefits | PayByPhone interviews
      ReviewsPayByPhone reviews

      Glassdoor has 149 PayByPhone reviews submitted anonymously by PayByPhone employees. Read employee reviews and ratings on Glassdoor to decide if PayByPhone is right for you.