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PayByPhone

Part of Corpay

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PayByPhone Software Developer reviews

1.8

13% would recommend to a friend

(23 total reviews)

Jonny Combe

Not enough data to show CEO approval

6% positive business outlook

Software Developer employees have rated PayByPhone with 1.8 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most Software Developer professionals have a poor working experience there. PayByPhone is rated 52% below average by Software Developer professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

23 reviews
4.0
Feb 15, 2022
Recommend
CEO approval
Business Outlook

Pros

new technology, great people to learn and work with

Cons

stress coming from on call

avatar
PayByPhone Response
4y
Thank you for providing us with your feedback! The on-call is a known opportunity and we have made enhancements but we are not done yet. If you’re open to a conversation, we’d love to learn more about your experience. Please reach us at people@paybyphone.com
2.0
Oct 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Management is nice and they really do try hard to do what they can with what they have. The people & culture team is second to none.

Cons

Leadership has known in the past that there isn’t clear focus. They tried to fix it by defining OKRs but they created like 40 key results, and then they have these massive side chunks of work that have nothing to do with the OKRs. Priorities constantly shift. The team is underfunded and understaffed for what they want to do. They have this monolith that they’re obsessed with decoupling. Application is fragile and there are a lot of outages. When there’s an outage all management says is how bad it is.

avatar
PayByPhone Response
4y
Thank you for providing us with your feedback. Last year, we formalized OKRs to help achieve our company objectives. This year we continue to refine our process to be both more disciplined, inclusive and tempering of our enthusiastic aspirations in the scoping of respective divisional and individual objectives, as they cascade from our business strategy. We look forward to you seeing the positive results of our efforts in the very near future. We appreciate your constructive feedback and if you’re open to a conversation, we’d love to learn more about your experience. Please reach us at people@paybyphone.com
3.0
Feb 2, 2021

Okay

Recommend
CEO approval
Business Outlook

Pros

Culture is great, people are great.

Cons

Finance Team, lack of forward planning, lack of striving for better, not just at the current market, implementing anything new feels like it has to jump 20 hurdles or approvalm

Viewing 13 - 15 of 23 Reviews

Glassdoor has 148 PayByPhone reviews submitted anonymously by PayByPhone employees. Read employee reviews and ratings on Glassdoor to decide if PayByPhone is right for you.