PayPal reviews

3.6

58% would recommend to a friend

(9,632 total reviews)
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Enrique Lores

44% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
3.0
Sep 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Great Benefits Work From Home options

Cons

If you are customer facing (Business Support, Customer Support, Limitations, Debit Card, Disputes etc.), you will be miserable. The customers yell at you all day long. You never get support from management because they hop you around so many times. I was in that department for like 16 months and had SEVEN supervisors. There is no room for growth, you cannot work your way up. They will try to tell you that you can, but you can't. They will hire you for one department and then train you an 4 others. Your job will become harder, but you will not get a raise. There is not a moment in between calls. Back-to-back calls all day long of customers yelling at you.

1.0
Aug 16, 2022
Recommend
CEO approval
Business Outlook

Pros

World leader in online payments

Cons

lots of turnover in the last 9 months, with feeling of more layoffs coming

3.0
Jul 10, 2022
Recommend
CEO approval
Business Outlook

Pros

Good health benefits, PTO, sick leave.

Cons

Pay is very low, manipulation into thinking this is the best it gets. Does not actually care about employees

Viewing 325 - 327 of 9,632 Reviews

Glassdoor has 11,138 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.