PayPal reviews

3.6

58% would recommend to a friend

(9,632 total reviews)
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Enrique Lores

44% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
1.0
Jul 5, 2022
Recommend
CEO approval
Business Outlook

Pros

Work from home and flexible hours

Cons

Resources, unrealistic expectations and deadlines

3.0
May 29, 2022
Recommend
CEO approval
Business Outlook

Pros

When first starting get a great benefits package and say there was a lot of support when first started.

Cons

Layoffs with no warning with massive restructuring that doesn't seem to be for the better. Worked in Frontline in a specific department when cross training in all departments started occurring. The training was minimal at best and the line was, "training for the contacts we see come in for those departments" but once started taking calls in other departments felt woefully unprepared and thrown to the wolves.

2.0
May 11, 2022
Recommend
CEO approval
Business Outlook

Pros

I was part of the overall operations organization structure, but will not specify the department. However, we had geeat culture there and that department was extremely helpful to the entire org. And was very friendly. The benefits of unlimited vacation really were unlimited vacation and one must take advantage appropriately. Benefits were great too

Cons

The biggest problem is SALES. I've never worked in a more stressful environment than PayPal for this very reason. I literally had anxiety induced due to the way the sales department is allowed to throw their weight around. I never brought this anxiety issue up, but that is why I left. PayPal, you need to get a massive grip of your sales team, we all need to make momey, but you cannot only focus on making the Sales team the only priority when there are many departments that are working extremely hard as well. Senior leadership is cold and they're distanced. They don't really listen to employees, and have a very corporate structure that just doesn't work in this day and age. Free breakfast, lunch, and dinner was initially provided and was then taken away. Although that's just a perk, it doesn't sit right when perks are taken away and none added.

Viewing 328 - 330 of 9,632 Reviews

Glassdoor has 11,138 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.