PayPal reviews

3.6

58% would recommend to a friend

(9,609 total reviews)
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Enrique Lores

50% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,609 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
1.0
Oct 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Salary was competitive at the time, stock price is currently good.

Cons

Horrible, dysfunctional internal politics. Management that is staggeringly tone def. Willingness to announce 900 million in acquisitions and 12% layoffs in the same memo shows total disregard for employees. Virtually no investment in the technology platform that runs the company. Project managers are allowed to force engineering compromises, then move on to the next project before the bills comes due.

2.0
Jul 22, 2011
Recommend
CEO approval
Business Outlook

Pros

Benefits hard to beat Competitive salary Diversity Flexible Scheduling Community Involvement Pleasant campus Brand recognition - mention you work at PayPal and everyone knows who they are

Cons

Performance review process should be illegal. Regardless of time spent setting and reviewing goals, in the end you are negotiated, or "calibrated", to fit the bell curve regardless of your performance resulting in inequity, demotivation and a what is the point in trying to excel attitude when you are going to be placed where the % rating needs to be filled. Employees are well aware of this practice and the common joke at review time is to just wear a big "M" monogram on your shirt for "Meets" because that is what will be given no matter how much you excel beyond so that the Exceeds can be distributed to fit the politics and favoritism. Too many outside top heavy management brought in and inside talent is not recognized or utilized. An employee could change their resume to replace PayPal with FDR or FNB and apply for a position externally and be brought in at an inflated salary instead of being promoted. Nobody is captain of the ship. There are so many product teams, project managers, process managers and overlapping roles between locations that don't communicate causing redundancy in efforts that go nowhere and enhancements or fixes that take 2 years to get implemented, only to cause more issues because there are also 30 QA teams that don't communicate. Many senior level leadership positions that make promises and commitments without accountability.

1.0
Jun 6, 2022

This company is bad.

Recommend
CEO approval
Business Outlook

Pros

Company is diverse because the majority of brown people are on the very bottom of the org chart.

Cons

I was overworked, paid less than my male counterpart with the exact same title, was told “raises are coming up” to appease me for all of the work I put in during the pandemic by myself only to find out that that was one of the many fairy tales told to keep us minions less hopeless so management wouldn’t look as bad as they are. Management is bad. My experience was damn near comic book level villainous. Sexism and racism run rampant. I was the diversity part of the boys club where they downplayed my talents, and gaslit me into believing I wasn’t doing as well as my peers. We were pit against each other so we’d always be clamoring for approval. Clamoring for approval from those who were unqualified but had friends a nice positions. This was an abusive relationship I need to apologize to myself for being in so long. Very sad to learn of all of the layoffs and censoring long time employees PayPal is doing.

Viewing 34 - 36 of 9,609 Reviews

Glassdoor has 11,111 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.