PayPal reviews

3.6

58% would recommend to a friend

(9,609 total reviews)
avatar

Enrique Lores

50% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,609 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
2.0
Oct 11, 2022
Recommend
CEO approval
Business Outlook

Pros

As someone who likes fintech, working for one of the big players in the industry is great. Working on code that deals with large amounts of money movement is very fulfilling. Good work life balance. Respectable perks.

Cons

The number of reorgs, like many other reviews posted, is not an understatement. The company is stuck in an endless cycle of reorgs where orgs are split, then merged, then split again, and so forth. To make matters worse, many of these reorgs come with layoffs. It is one of the most unstable companies I've worked for. Come springtime, everyone braced for layoffs. However, now it is year round. Worst of all, the reorgs have not achieved any actual perceivable positive effects in the company for employees. In fact, we often have to pick up the responsibilities left by the teams that were cut. This hints that senior leadership does not know where to take the company, and then they leave; the number of leadership change emails is absurd. The number of contractors is astounding and significantly outnumber full-timers in many teams. Part of it was the company trying to ride the pandemic wave. PayPal does not hide the fact that it will offshore jobs if there is an opportunity.

1.0
Jun 29, 2022

Outsourcing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Insurance is excellent and very affordable for families

Cons

PayPal did abrupt layoffs this year. They have decided to outsource to other countries. The culture has deteriorated and the employees left are in terror waiting for the next wave of layoffs.

2.0
May 25, 2022
Recommend
CEO approval
Business Outlook

Pros

there was good work/life balance

Cons

They laid a ton of people off with no warning after lying to us for months and saying there was “nothing to worry about”. Gave no criteria as to why they laid anyone off and have provided no communication to those who were not laid off. No job security, poor communication and the pay is well below market. Look elsewhere.

Viewing 52 - 54 of 9,609 Reviews

Glassdoor has 11,111 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.