Question 1

Is PayPal a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at PayPal have rated their employer with 3.4 out of 5 stars in 326 Glassdoor reviews. This is a lower than average score with the overall rating of PayPal employees being 3.5 out of 5 stars. Search open Customer Service (CSR) Jobs at PayPal now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at PayPal.

Question 2

Does PayPal pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at PayPal with 3.4 out of 5 stars based on 326 anonymously submitted employee reviews. This is 8.5% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at PayPal.

Question 3

How happy are Customer Service (CSR) professionals working at PayPal?

Accepted Answer

54% of Customer Service (CSR) employees at PayPal would recommend their employer to a friend. This rating has decreased by 5% in the past 12 months. Customer Service (CSR) professionals have also rated PayPal with a 3.3 rating for work-life-balance, 3.6 rating for diversity and inclusion, 3.3 rating for culture and values and 2.7 rating for career opportunities.

Question 4

What are the top reviewed jobs at PayPal?

Accepted Answer

Software Engineer (669), Senior Software Engineer (332), Customer Service Representative (259), Data Scientist (142), Product Manager (139), Manager (134), Risk Analyst (124), Software Engineer II (112), Customer Solutions Agent (110), Senior Product Manager (99), Director (98), MTS1 Software Engineer (93), Senior Manager (87), Software Engineer III (83), Collections Specialist (79)

Question 5

What are the pros of working at PayPal according to real employee reviews?

Accepted Answer

"The benefits are good and the work atmosphere was wonderful." ((in 955 reviews)); "peers were supportive and it was great to meet nice people" ((in 650 reviews)); "Good pay and will get good exposure in working payment domain" ((in 432 reviews)); "Good salary and RSUs" ((in 330 reviews)); "work culture is good and helpful" ((in 295 reviews))

Question 6

What are the cons of working at PayPal according to real employee reviews?

Accepted Answer

"very frequent layoffs and reorgs" ((in 280 reviews)); "All the good things about the company can go for a toss if you are reporting to a bad manager." ((in 224 reviews)); "No job security and not growing since last 2 years" ((in 106 reviews)); "Middle and upper management are focused too much on marketing requests at the expense of development needs." ((in 64 reviews)); "Too much politics If you are not part for paltform then in Payments domains not much of technical learning but you will learn Payments business" ((in 59 reviews))

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