PayPal reviews

3.6

58% would recommend to a friend

(9,610 total reviews)
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Enrique Lores

49% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,610 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
3.0
Dec 18, 2014
Recommend
CEO approval
Business Outlook

Pros

The benefits are good, and it seems like your direct leadership is somewhat interested in you. There is a pretty strong focus on work-life balance, at least at the lower levels, and there are opportunities for advancement

Cons

Corporate leadership misled everyone regarding the future of the company for months, and now that they confirmed the spin-off they take an attitude of "Pay no attention to the man behind the curtain", all while implementing new policies and tools which seem to have the express purpose of making your role more expendable and easily automated, so there is no longer any feeling of job security.

3.0
Sep 29, 2014
Recommend
CEO approval
Business Outlook

Pros

The facility and location are nice. If you work hard and market yourself well there are opportunities for development and growth in the company.

Cons

If you have any opinion other then what your leader or leadership has you are ignored and avoided. Once you have established yourself and earned a promotion to supervisor or team leader you are expected to put in 50-60 hours a week, working from home when not in the office offering little to no work-life balance. When you are promoted they give you as little as raise as possible and their rating system is designed to stack rank you against people of different job functions making sure that the majority of their employees receive little to no raise annually but are give acceptable marks.

1.0
Mar 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Good pay. Lots of good people.

Cons

The review process is not objective, there is no way you can defend your performance because it is not based on objective, measurable,pass/fail criteria. In other places I've worked at, you set measurable objective goals at the beginning of the period. At the end of the period you can say with confidence you met or not met your goals or perhaps exceeded your goals, and you are evaluated accordingly. It makes sense! At PayPal you get "compared" to other employees in your organization. And when you ask your manager to explain why you got the rating you got, it is never an objective, measurable, pass/fail goals. It is a well known "secret" that managers are forced to evaluate their team based on a bell curve, so even if you have a lot of superstars on your team, the manager is going to have to single one or a couple out to be given a "sub par" evaluation. Some of the people that do not deliver anything, or that have their projects get promoted. While others that do deliver a working project, on time, get fired... go figure.

Viewing 61 - 63 of 9,610 Reviews

Glassdoor has 11,112 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.