PayPal reviews

3.6

58% would recommend to a friend

(9,611 total reviews)
avatar

Enrique Lores

49% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,611 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
2.0
Feb 6, 2013
Recommend
CEO approval
Business Outlook

Pros

> most managers try to make sure you maintain a good work/life balance > lot of flexility as far as working from home/remotely

Cons

If you are a UE/UX designer (UI, visual design, content, user research) this is NOT the place for you. Despite some job postings and/or reviews to the contrary, if you're looking to do some really interesting work and grow as a designer do NOT work for PayPal. > an endless parade of "leaders" has driven this company in general, and the UED team in particular, right into the ditch. They've tried to reboot this team so many times b/c the senior leadership is totally incompetent. > your work will not be recognized, rewarded, or celebrated. > you will be moved on to projects and into verticals regardless of any interest you have expressed or career goals you have. > IF your manager actually bothers to set goals with/for you, how you do on those goals will generally be ignored when evaluations occur. > evaluations are generally a popularity contest and are based more on how hard your manager fights for you then the work you actually did or how you did against your goals. > an absurd amount of money will be spent on pointless schwag and company celebrations rather than on salaries, team offsites/team building, or things that most people generally consider "useful." You will also find yourself wondering why you would possibly need another cheap plastic water bottle rather than some actual decent advertising that could bring in more revenue or positive attention. > right about the time you finally get an org chart and start to get a good sense of how the team is structured, sr management will conduct a 're-org' and change it. you can expect this to happen on an annual basis, if not more frequently. > as part of the recurring re-orgs you will be moved to yet another manager, again with little to no concern for any relationship you have established.

2.0
Nov 30, 2011
Recommend
CEO approval
Business Outlook

Pros

-Decent benefits and pay -Great product -Sound business model that is growing internationally -Good disaster recovery plan in the event of a tornado

Cons

-Very political environment. You must ingratiate yourself with your rater to get a decent rating on their outdated bell curve performance review model. -Replacement culture. They would hire people they don't know that well from the outside rather than develop the people already working there. -Human Resources is completely broken. Employee satisfaction is very low and HR is completely ineffective. -Overstaffed organization creates an organization that is complicated and inefficient.

Viewing 85 - 87 of 9,611 Reviews

Glassdoor has 11,113 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.