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      PayPal

      Engaged Employer

      PayPal reviews

      3.5

      58% would recommend to a friend

      (9,652 total reviews)
      avatar

      Enrique Lores

      43% approve of CEO

      42% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Work/Life balance

      3.7

      Compensation and benefits

      3.5

      Culture & values

      3.2

      Career opportunities

      2.9

      Senior management

      PayPal has an employee rating of 3.5 out of 5 stars, based on 9,652 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      4.0
      Dec 16, 2014

      Good place to work

      User experience manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to move around to different roles, teams and orgs. Friendly, good people. Good work/life balance (great if you have kids). Work from home policy.

      Cons

      Some teams lack enthusiasm. Upward mobility can be hard because paths aren't always clear.

      2.0
      Dec 15, 2014

      Such a bad experience.

      Customer solutions agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      - good product, facilities and work life balance. - Very good way to practise your judgement as they encourage you to take risks on customers behalf. - Experience as an account manager and not only as a representative. You have to offer alternative solutions and offer available features not only sort out the issue or follow up the account holder.

      Cons

      - Firstly, work with a timer on the top of the page in the system is very unconfortable. - Micro Management is very usual and they think you are a kid and not a professional which is qualified more than them by the way. - they share your stats with your colleagues and all dept on the board which is a joke and a bad way to pressure you towards the targets. - Targets is not challenging at all but a way to work against their system. - Useless one on one weekly. - Favouritism is very usual there. - Salary Increase and other tasks delegated is not clear why some got earlier than others. - Process to move to another dept is totally a waste of time and very bureaucratic.It was much easier start to work at PayPal than move to another dept which is unbelievable.

      Viewing 8914 - 8916 of 9,652 Reviews
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      Glassdoor has 11,161 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.