PayPal Customer Service Representative CSR reviews

3.6

71% would recommend to a friend

(21 total reviews)
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Enrique Lores

Not enough data to show CEO approval

70% positive business outlook

Customer Service Representative (CSR) employees have rated PayPal with 3.6 out of 5 stars, based on 21 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. PayPal is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

21 reviews
4.0
Sep 1, 2023
Recommend
CEO approval
Business Outlook

Pros

They really do a great job at giving continous training on what you need to know to do tye job. The security features for staff are great and you get to work from home which is great for those who prefer WFH.

Cons

The pay is low as they give minimum wage, there is high attrition rate too so you might have to get used to working with new staff very often.

Viewing 7 - 9 of 21 Reviews

Glassdoor has 11,161 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.