PayPal reviews

3.5

58% would recommend to a friend

(9,644 total reviews)
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Enrique Lores

43% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.5 out of 5 stars, based on 9,644 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
3.0
Apr 20, 2014
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, excellent benefits, decent campus and company cafeteria, flexible hours, and marquee brand.

Cons

Hierarchical culture, insular silos, and disconnects between management rhetoric and actions. Frequent re-orgs; some with layoffs. Limited opportunities for professional growth and advancement. Training and conferences are treated as perks for a select few instead of as a necessary investment in employees. Some buildings are crowded; personal workspace and parking are limited. PayPal uses a highly politicized “stacked ranking” system for biannual performance ratings, forcing a fixed percentage of staff into Performance Improvement Plans (PIPs) regardless of their actual performance. New employees are generally not considered eligible for “meets expectations” ratings at their initial six month review. Because it is used to allocate the annual bonus pool for technical staff, the ranking system creates perverse workplace incentives. (Think: “Game of Thrones”.) Senior managers make the final ranking decisions in a closed meeting. Visibility and perception are heavily weighted. Some allege favoritism. It is not uncommon for the rating assigned by your immediate manager to be reduced by at least one level. There are many disgruntled employees at PayPal. The cynicism and negativity can be overwhelming at times.

3.0
Apr 19, 2014

Great Company with smart people...but Re-orgs and Re-orgs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Paymaster - Above the top industry standards Smart People Treatment with Respect

Cons

Re-orgs Copying culture mindlessly, there is a difference between social media and money, dont copy, be the leader

Viewing 9073 - 9075 of 9,644 Reviews

Glassdoor has 11,151 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.