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      PayPal

      Engaged Employer

      PayPal reviews

      3.6

      58% would recommend to a friend

      (9,635 total reviews)
      avatar

      Enrique Lores

      44% approve of CEO

      43% positive business outlook

      Ratings by demographic groups

      PayPal has an employee rating of 3.6 out of 5 stars, based on 9,635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      10K reviews
      4.0
      Jul 19, 2016

      Good place to work (for a large financial services company)

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Innovative, growth and initiative focused. Challenging and rewarding opportunities for personal and professional development.

      Cons

      Since the split from eBay, becoming more bureaucratic and political similar to a banking culture. Losing the lean, startup, innovative qualities that once made it a fantastic place to work

      avatar
      PayPal Response
      9y
      I appreciate your feedback and insights on your experience working at PayPal. I’ve been at the company for over 4 years and share your perspectives around the great things about being here; it’s a vibrant culture with lots of innovation and opportunities. I’m sorry to hear that you feel the culture is becoming more bureaucratic as that is not a tenant in the culture we are working to build as an independent company. As we grow into our vision to democratize money for all people, not just the affluent, we’re seeking new ways to provide access and participation in the financial system. With that vision comes more regulation and compliance; a necessary part of the ecosystem. We will continue to be a customer champion company focused on delivering customer centric fintech products for our customers.
      4.0
      Jul 17, 2016

      Good place to get a degree on payments

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong global brand name, collaborative working level folks. Lots of smart people (sometimes too smart) who want to make a difference Competitive pay and good work/life balance

      Cons

      Very San Jose-centric and US biased, despite global business structure. Centralized product structure makes it challenging to roll things out in the regions. Too many leadership changes which can be quite messy, weak APAC HR processes

      avatar
      PayPal Response
      9y
      We appreciate you taking time to provide us with your feedback. And I do agree with you that PayPal has a strong global brand name and a great team of good talents who wants to make a difference with the company’s vision of democratizing money for everyone, not just the affluent. That takes a lot of grit and focus. PayPal is definitely on the journey of expansion to new markets and be the partner that connects merchants and consumers alike around the world other than our largest market in the US. We’ve heard your feedback and shared this back with the team.
      4.0
      Jul 12, 2016

      challenging and exciting

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Big company with several departments to move into

      Cons

      Salary range could be higher

      Viewing 9298 - 9300 of 9,635 Reviews
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      Glassdoor has 11,141 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.