PayPal reviews

3.6

58% would recommend to a friend

(9,611 total reviews)
avatar

Enrique Lores

49% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,611 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
4.0
May 27, 2020
Recommend
CEO approval
Business Outlook

Pros

Excellent WLB for most, Wellbeing is actually one of our core values. Opportunity to collaborate across multiple teams but everyone belongs to a relatively small team. Teams have been trying to be more agile and forming hybrid teams. Recently upgraded several collaboration tools (Teams, Slack, Jira since 2019) Excellent benefits overall. Great company for parents with small children, as the company culture is very flexible with time. SJ campus have nice common areas to hangout, and 2 awesome cafes, my favorite is Indian food in Cafe 17, they have a proper clay oven!

Cons

Culture is still heavily based on face to face interaction, and often its difficult to work done remotely. (Though the Covid19 situation is forcing people to adapt. Engineering teams gets things done, but processes are somewhat sloppy. Some engineers who have been here a while are grumpy, stubborn, resistant to change. Performance review and feedback execution is not good, though there is good process and programs (Step Up) are in place. Managers in my org are too involved in project management rather than developing their teams. Some have too many direct reports (10+). Frequent reorgs have created some level on panic in workers, especially those with work visas in US. Communication with overseas teams can be challenging sometimes because of timezone difference.

3.0
Mar 6, 2020

PayPal Audit

Recommend
CEO approval
Business Outlook

Pros

If you are a female in the Information Technology field and would like to experience: 1. Ongoing sexual harassment 2. Retaliation for speaking up about discrimination 3. Discrimination against females 4. Hostile working environment Come join our growing technology audit team! We have several job openings right now!

Cons

None that I can think of

3.0
Jul 10, 2019
Recommend
CEO approval
Business Outlook

Pros

- Good work/life balance - Ability to work with new technologies (i.e. React and GraphQL) - San Jose campus is beautiful, a very pleasant place to walk around and show up to on a daily basis - Expectations are reasonable (although almost TOO reasonable to the point of being lax)

Cons

- Depending on team, people aren’t always the friendliest - Lots and lots of bureaucracy and layers of middle management that make it extremely tough to navigate - Code and engineering standards are essentially non existent. No one cares about the quality of code you write as long as you ship the feature. Yearly reviews have nothing to do with your engineering ability, promotions are often given out to those who have stuck around long enough to make it their “turn”. - Internal tools often break and don’t work, staging and development environments are incredibly unstable, and a lot of productivity is lost just waiting for things to work properly.

Viewing 97 - 99 of 9,611 Reviews

Glassdoor has 11,113 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.