Micromanagement has increased a ton unnecessarily. Coming from the department I was in where we were completely off the phones and strictly just did investigations, it was extremely hard to handle being micromanaged by other managers who come from call center enviornments because they didnt understand our flexibility. Aside from that it was just all over the place with how they wanted things done, and everyone had their own way of doing things and it was like pulling teeth to get a straight answer. Approximately 20 of us were hired on to help the department where they were struggling, and to make things better with compliance yet we were never listened to when trying to give ideas. A lot of us who were hired on have worked in banking compliance for years and we know the best ways to get the work done but it was really hard to get our ideas across because the company is very stuck in their ways of how they do things and it's like they did not want to budge at all. Their quality system for the compliance department will cause you to probably lose your job, its highly inconsistent. Just a warning to be careful!!! As a result of that they have lost a lot of people who have quit in fear of losing their jobs. The inconsistency of the compliance department is very scary. They say to use tour best judgement when writing sar reports then fail you if they dont agree with YOUR own investigation. The slightest error can result in a fail. No matter how many passing reviews you get, if you get 3 fails (no matter how minor) consecutively you go on corrective action. No financial institution operates like this.
Paypal is a great company. The benefits are amazing. Most people who worked in the compliance department feel the same way I do. However, outside of that department i have heard much better.
