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      PayPal

      Engaged Employer

      PayPal reviews

      3.6

      58% would recommend to a friend

      (9,613 total reviews)
      avatar

      Enrique Lores

      49% approve of CEO

      43% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Culture & values

      3.2

      Career opportunities

      2.9

      Senior management

      PayPal has an employee rating of 3.6 out of 5 stars, based on 9,613 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      1.0
      Dec 29, 2016

      Incompetency and politics heavy

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits. CEO trying to bring good changes.

      Cons

      Leaders (VP and above) don't get along and don't work together. Focus on pleasing leaders rather than doing what is right for the customer. Lot of legacy, both in PayPal and acquired companies. Growth is based on being in the club rather than performance. Most top ranked employees have already left.

      1.0
      Sep 26, 2016

      You are lost here

      Group product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      1) Compensation and great work life balance are the main reasons to work for PayPal. 2) With a new board thanks to the work of an activist shareholder who also was also instrumental in shaking up earlier management and board there is a new ray of hope and accountability for the future. 3) Risk management is the only place where things are still happening.

      Cons

      1) More PMs than engineers. So if you are a PM your either cranking out ppts or making cases to get engineers. 2) Strategy is tops down (Snr. VPs and above). Everyone else is a worker bee trying to perform on an already defined roadmap. 3) You almost never directly present to leadership and they never talk to you. Like most traditional large corporations, you do the work and its presented by your manager or his/her manager. 4) Bottoms up innovation yields pats on the back and awards but is never funded to see the light of day. 5) Way more political to an extent that even leaders are afraid of making decisions

      4.0
      Aug 1, 2016

      My experience with PayPal has been decent.

      Collections specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good compensation, great benefits, fun people to work with, challenging to collect on large accounts without any leverage, and opportunity to advance.

      Cons

      Managers are extremely incompetent, highly hypocritical, and it can be hard to get your point across to them. Management needs work.

      Viewing 109 - 111 of 9,613 Reviews
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      Glassdoor has 11,115 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.