PayPal reviews

3.6

58% would recommend to a friend

(9,621 total reviews)
avatar

Enrique Lores

48% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,621 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
1.0
Sep 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO (with approval) and sabbatical

Cons

Work-life balance constantly under threat as you will be surrounded by people who refuse to enforce it for themselves and others. Promotions are an entirely political game - if you are not visible, you will not get promoted, regardless of your accomplishments; this means that your manager will make or break you. Federal law violations (ADA) go unpunished, despite lots of evidence AND PayPal Legal agreeing that the violation occurred. Tips to Ethics Hotline with evidence yielded no punishments. PayPal speedrunning hiring execs with golden parachutes. They laid off the ENTIRE IT org to replace with TCS contractors and an AI bot, and it went as well as you would expect. They ended up panicking and rehiring *some* people once they learned what they did, but most still got laid off and quality of service suffered. Forced equity - this is a problem because you get equity based on value, not shares. So, if the price per share is high, you get few shares and then, if the price per share tanks after the grant, you lose...an unbelievable amount of value. That happened to all of us. And you cannot opt out of getting stock. They want you to stick around until they lay you off, then they yank back all unvested RSUs and consider that a cost savings for firing you. But don't worry, the executives get a different stock policy, and all of THEIR stock is automatically accelerated for vesting. HR is absolutely terrible. You will be surrounded by people who refuse to respect work-life balance for themselves and others, and/or never take PTO. The pressure for you to do the same is implicit. They hate remote workers, even though they cost nothing because they don't use up office space. Leadership forced RTO mandates for fabricated reasons, even though plenty of research (and pandemic policies) proved that WFH is more efficient and cheaper for most people. Instead, they cling to their emotional and kneejerk reactions that support their bias. They will do everything they can to underpay you. They do not live the culture and values they parrot at everyone else to follow. They will, and have, favored someone less qualified for the sake of "diversity". The CEO has no idea what he's doing, just a boy trying to wear his father's shoes and stomping around the house declaring victory, all the while providing no useful vision that's backed by an even worse understanding of how a business functions or that people are make any company like this even function.

1.0
Aug 13, 2025

Company has gone down fast

Recommend
CEO approval
Business Outlook

Pros

Not much at this point. Sabbatical after 5 years.

Cons

- Culture is horrible and has only gotten worse under the current leadership and CEO. - Nothing significant is being released. - Leadership focuses their energies on return to office mandates and cutting severance packages for longer-term employees through silent layoffs. - The company has an overloaded of EVPs and has quadrupled hiring at this level while constantly laying off staff

1.0
Jan 16, 2025

Slow moving, too big.

Recommend
CEO approval
Business Outlook

Pros

My linkedin traffic increased greatly. Head of design is really sharp.

Cons

Middle management is not great. More talking about design than doing design. VP will art direct every single screen you ship.

Viewing 130 - 132 of 9,621 Reviews

Glassdoor has 11,125 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.