PayPal reviews

3.6

58% would recommend to a friend

(9,621 total reviews)
avatar

Enrique Lores

48% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,621 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
2.0
Jun 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay is decent, co-workers are often friendly and helpful. One of few companies that still allows work from home. Timezones are often a struggle to navigate with such a global company.

Cons

Poor leadership and corporate strategy. The product roadmap consists of trying to catch up to products and offerings competitors have had for multiple years. Too many obstacles and blockers to navigate which hampers product deliveries and adds unnecessary complexity. Multiple rounds of company layoffs throughout each year. Lack of loyalty and respect for employees. Promotions are very hard to come by, someone often needs to leave the company in order for a role to open / potential promotion.

1.0
Feb 4, 2022

Run. Run Fast. Ship is Sinking.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of extremely intelligent people.

Cons

Incompetent leaders. The company constantly lurches between org changes and headcount freezes. For 3+ years leaders have been moving chairs on the decks of the Titanic. Those who have the power to make changes have the most invested in maintaining the status quo.

1.0
Jan 21, 2022

Toxic Workplace

Recommend
CEO approval
Business Outlook

Pros

No pros come to mind

Cons

Leaving this sales organization was the best decision I have made, both financially and emotionally. Sales reps are underpaid, taken advantage of, and gaslit by management into working unreasonable hours for a salary equivalent to minimum wage. The managers are all white men, with no representation from women or other backgrounds. Employees have also been told that only those who come into the office full time will be considered for promotions moving forward. HR from PayPal would be wise to look into how the sales organization is being run, if only due to the massive turnover it has seen in the last 9 months.

Viewing 133 - 135 of 9,621 Reviews

Glassdoor has 11,125 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.