Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      PayPal

      Engaged Employer

      PayPal reviews

      3.6

      58% would recommend to a friend

      (9,624 total reviews)
      avatar

      Enrique Lores

      47% approve of CEO

      43% positive business outlook

      Ratings by demographic groups

      PayPal has an employee rating of 3.6 out of 5 stars, based on 9,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      10K reviews
      1.0
      Feb 4, 2026

      Incompetent Leadership, Half-Baked Ideas, and No Respect for Life-Work balance

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - It's a job that pays money - As with any job that pays money there are nice people that are also stuck doing the same

      Cons

      - non-stop org changes (i've been through 7 managers in 4 years) - mandatory on-call - no direction (other than obsessive AI hawking in recent months) - no answer for the looming competition of Apple Pay - no-one has bandwidth for any ACTUAL innovation and improvements - you might spend months to a year working on a product just for the company to buy a third-party solution with a weaker implementation, just so some middle manager can justify their job - no respect for employees' time - no long term rewards - forced RTO 3-days a week (i was hired 100% remote initially)

      2.0
      Jan 27, 2026

      Toxic work culture permeated by leadership

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leading edge fin tech and exposed to great technology and initiatives. Brand makes it easier to open doors to prospective merchants and partners, but you still need to deliver. Solid balance sheet.

      Cons

      New leaders from McKinsey, Goldman have ruined the culture created by the previous CEO. Micromanaging and cover your but is the prevailing leadership credo. You can perform at or above target but if your leadership doesn't like you they will impose a performance improvement plan process with no real opportunities to address. Leadership not open to feedback nor new ideas, just do what I tell you.

      1.0
      Jan 14, 2026

      Beware of Performance Management Process - No Progressive Discipline

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Competitive compensation structure with commission potential - Interesting client portfolio - Strong product offerings and market position - Some supportive colleagues across the organization

      Cons

      - Lack of transparent performance management - No progressive discipline - straight to Performance Improvement Plan with no prior feedback - Management gives positive feedback while simultaneously evaluating performance negatively - Poor communication from leadership during critical career moments - Unclear commission payment structure and timing - Terminations with no clear explanation

      Viewing 181 - 183 of 9,624 Reviews
      Related searches: PayPal jobs | PayPal salaries | PayPal benefits | PayPal interviews | PayPal conversations
      ReviewsPayPal reviews

      Glassdoor has 11,130 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.