PayPal reviews

3.6

58% would recommend to a friend

(9,624 total reviews)
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Enrique Lores

47% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
1.0
Apr 8, 2025

Fully remote

Recommend
CEO approval
Business Outlook

Pros

• Opportunities to learn a wide range of skills across various departments • Coworkers are generally supportive and team-oriented • Job security during company-wide layoffs

Cons

• Significant increases in workload over the years without appropriate compensation • Multiple new responsibilities and cross-training added with no title change or promotion • Merit increases are minimal and don't reflect the actual value of work performed • Leadership makes decisions that can feel transactional or dismissive of employee well-being • Work-life balance is often compromised, especially for those who go above and beyond

3.0
Feb 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Good people and team mates are helpful For many years it was a family atmosphere. work/life balance knowledgeable managers usually decent yearly bonus work from home available on some jobs

Cons

gone downhill with newer management and morale is at an all time low for those in the trenches. no longer feels like employees matter or that it is a family like it used to little career advancement / managers pick favorites no COL(cost of living) increases / they are "built into your annual raise" (per manager) of less than 3% usually. what that means is, you really aren't getting the raise you earned because some of it is apparently COL

Viewing 190 - 192 of 9,624 Reviews

Glassdoor has 11,130 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.