Paychex reviews

3.1

48% would recommend to a friend

(3,884 total reviews)
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John Gibson

47% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,884 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Apr 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Great benefits, good product, good training great name recognition. If you are doing well management will leave you alone to run your territory.

Cons

Unrealistic goals - small commissions and no residuals and hard to move up. The quota increases each year which forces quality sales professionals to leave the company.

4.0
Apr 26, 2016
Recommend
CEO approval
Business Outlook

Pros

work/life balance is great, good base pay low 50s, great health benefits, 401k match. decent commission structure

Cons

market segmentation. low man on totem pole is restricted. True Hunter. You have to make 100-200 calls a day and kick in doors to give yourself a chance at success.

2.0
Apr 18, 2016

Changes

Recommend
CEO approval
Business Outlook

Pros

Working with business owners, good benefits, ok products.

Cons

Poor support team, constant changes, high quotas making it hard to earn a good living. Other payroll companies have a way higher base and Paychex needs to get with the times. High turnover.

Viewing 3181 - 3183 of 3,884 Reviews

Glassdoor has 6,176 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.