Paychex reviews

3.1

49% would recommend to a friend

(3,883 total reviews)
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John Gibson

48% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,883 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Feb 29, 2016

HRR

Recommend
CEO approval
Business Outlook

Pros

Paychex offeres a great work-life balance. They also offer a benefits package including Health, Life, Dental, Disability, 401k, Stock Options, PTO.

Cons

Micro-management with min. room for growth. A lot of data entry & administrative work durring certain times of the year.

1.0
Feb 29, 2016
Recommend
CEO approval
Business Outlook

Pros

It's a Large company, decent name recognition, training, fun work environment, autonomy, continuing education, generally like the people I work with

Cons

Micro managing, income potential/commissions lowered, staff reduction in key support areas, customer service to the clients is awful, nobody takes responsibility for anything, company is very cheap and does not take care of its employees. Our payroll customer service/implementation is awful. It use to be our pride and joy but they've laid off so many people. High turnover at certain positions makes your job more difficult. They expect you to work long hours until the job is done. Not sure how they became a multi billion dollar company but it's a sinking ship.

1.0
Feb 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Great training company keeps you updated on all payroll changes.

Cons

need to create an amendment department that strictly deals worn amending reports.

Viewing 3208 - 3210 of 3,883 Reviews

Glassdoor has 6,175 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.