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      Paychex

      Engaged Employer

      Paychex reviews

      3.1

      49% would recommend to a friend

      (3,882 total reviews)
      avatar

      John Gibson

      48% approve of CEO

      47% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.4

      Work/Life balance

      3.2

      Culture & values

      3.2

      Career opportunities

      3.1

      Compensation and benefits

      2.8

      Senior management

      Paychex has an employee rating of 3.1 out of 5 stars, based on 3,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      4.0
      Jan 28, 2016

      Client Service Representative

      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Direct contact for clients, 1:1 relationship with customers. Transferrable skills to other payroll positions at other employers. Great training, and continuous.

      Cons

      Point of contact for clients, so when something goes wrong- you're the release. On the frontline for Paychex.

      1.0
      Jan 26, 2016

      Culture shaping

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are truly good people at Paychex.

      Cons

      The company's initiative is to provide culture shaping to the whole company was my down fall. They force this on you and you have no choice. These culture shaping exercises are very uncomfortable. Turn to the person next to you and tell them how you appreciate them, I don't know you, how do you appreciate a person you don't know? Most of my peers felt uncomfortable. Does Paychex not see how uncomfortable it makes people? If you did not participate a meeting was scheduled to discuss why you were not "here and now". Definitely not the Paychex Values.

      avatar
      Paychex Response
      10y
      Thank you very much for your review. Our company culture is very important to us and we appreciate your insight into the culture shaping initiative. We definitely don't want to put any of our employees in uncomfortable situations. Sorry to hear that we were not the right company for you. Good luck in your career.
      Viewing 3223 - 3225 of 3,882 Reviews
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      ReviewsPaychex reviews

      Glassdoor has 6,174 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.